Sales Development Representative, DACH market

Aircall.io, Inc.; Berlin; On-site; EUR 45,000 - 75,000; Full time

Job summary

Aircall is hiring for a German-speaking sales associate who will engage inbound prospects via chat and phone to qualify them and collaborate with Account Executives. The ideal candidate has first sales or customer-facing experience and strong German and English language skills.

You will work with the Sales team across the region, develop consultative sales skills, and grow professionally through Aircall’s Sales Academy training. This is a great entry point to launch a career in sales.

Qualifications

• First sales or customer facing experience
• Fluent in German & English
• German market knowledge is important
• Good communication skills: active listening, empathy, problem-solving attitude
• Time management and organisation skills: manage several accounts
• Willingness to develop your sales skills and complete Aircall Sales Academy training

Responsibilities

• Engage inbound prospects via chat and over the phone to qualify them and discuss the opportunity with AEs
• Gather pre-sales prospect information and collaborate with Sales teams across the Region

Skills

sales

customer facing

German

English

communication

time management

organization

learning mindset

Job description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the role:

You will work closely with Account Executives (AE). You will engage inbound prospects via chat and over the phone, to qualify them and discuss the opportunity with AEs. This role is integral in the gathering of pre-sales prospect information and also in its collaboration with Sales teams across the Region

The ideal candidate would bring a positive energy to the team, is curious, and motivated to learn.Customer-facing experience is key - this position will be the perfect start to launch your sales career. All in all, this role will enable you to develop consultative sales skills and grow professionally.

Your profile :

• First sales or customer facing experience
• Fluent in German & English : you will be emailing, calling, meeting prospects on the german market
• German market knowledge is important (can be gathered from having worked / lived there, or affinity to the culture etc.)
• Good communication skills: active listening, empathy, problem-solving attitude
• Time management and organisation skills: ability to manage several accounts
• A willingness to develop your sales skills. Your first two weeks will be spent at the Aircall Sales Academy and there will be continuous training and development.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

• Key moment to join Aircall in terms of growth and opportunities
• Our people matter, work-life balance is important at Aircall
• Fast-learning environment, entrepreneurial and strong team spirit
• 45+ Nationalities: cosmopolite & multi-cultural mindset
• Competitive salary package & benefits

DE&IT Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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