Sales & Customer Support Specialist EMEA (mwd)

Zello; München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading communication technology firm in Munich is seeking a candidate for a customer-facing role to manage accounts and provide support. The position requires excellent communication skills and experience in consultative selling. Join a company that values flexibility and offers competitive pay. This full-time role is part of the Sales department.

Leistungen

Flexible schedules

Paid sabbatical after five years

Free snacks

Qualifikationen

• First experiences in a customer facing role like Business Development Executive or Inside Sales Executive.
• Experience in managing an existing customer base with a focus on consultative selling.
• Excellent written and verbal communication skills.

Aufgaben

• Managing inbound leads and requests.
• Support responsibilities in your timezone.
• Account responsibilities to grow business.

Kenntnisse

Design Engineering

Customer Service

ABAP

Jobbeschreibung

IMPORTANT : Please be aware scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information checks or other sensitive information as part of our hiring process. All correspondence will come from the email domain. If youre unsure please email with questions.

About Zello

Zello is a voice-first communication platform powered by our industry-leading push-to-talk technology to improve collaboration and productivity for desk-less workers. With over 175 million users were the #1 rated push-to-talk app in the world delivering 9 billion (yes with a B) messages a month.

At Zello our company values are at the heart of what we do everyday. Were proud to serve the frontline were privileged to connect people in times of crisis across the globe and were honored to support first responders.

Introduction

You will be the number two at Zello in EMEA working closely with one of the companys top performers in building our Go-To-Market strategy. This role will give you great insights and multiple possible career paths into Sales Customer Success and / or Customer Support.

After a successful first year you will

• Be an expert on Zello and support customers with any inquiries or problems
• Manage the full sales cycle for small and medium sized businesses
• Confidently manage and grow several accounts
• Prospect into key accounts
• Know in which direction of customer facing role you want your career to evolve

What youll do

• Managing Inbound leads and requests
• Support responsibilities in your timezone
• Account responsibilities to grow business

Who you are

First experiences in a customer facing role e.g. as a Business Development Executive Inside Sales Executive Customer Success Customer Support Sales representative

Experience in managing an existing customer base with a focus on consultative selling and revenue growth

Excellent written and verbal communication skills impeccable telephone etiquette and confident presentation skills in several languages

Highly self-driven and independent worker

Ability to learn and apply new knowledge

We hire for potential passion for our mission and a knack for solving difficult problems over checking every qualification box. We have competitive pay equity with significant upside and intentionally design our benefits to encourage healthy and well-balanced employees flexible schedules and time off. We even offer a sabbatical after every five years of service so youre able to pursue and enjoy what matters most to you. And of course we wouldnt be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Equal Employment Opportunity

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

All Zello personnel are required to comply with defined security privacy and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.

Required Experience :

IC

Key Skills

• Design Engineering
• Baan
• Customer Service
• Fund Management
• ABAP
• Elevator

Employment Type :

Full-Time

Department / Functional Area

Sales

Experience :

years

Vacancy :

1