Sales & Customer Account Manager (f/m/d) (Remote)

Cloudrizon GmbH | IT-Solutions; Ulm; Remote; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A dynamic tech company is seeking a motivated Sales & Customer Account Manager to support sales operations and enhance client relationships. The ideal candidate should have a bachelor's/master's degree, over 3 years of experience in related fields, and be proficient in both German and English. This position offers 100% remote work flexibility, a collaborative team environment, and opportunities for personal development.

Leistungen

100% remote work

Flexible working hours

Opportunities for personal development

Qualifikationen

• 3+ years of experience in sales, marketing, customer service or related fields.
• Prior experience in IT/tech environments is advantageous.

Aufgaben

• Manage and coordinate external sales support service providers.
• Maintain and optimize the CRM system.
• Build and maintain long-term relationships with existing accounts.

Kenntnisse

Strong organizational skills

Communication skills

CRM systems experience

Self-driven mindset

Team player

Detail-oriented mindset

Proficiency in German

Proficiency in English

Ausbildung

Bachelor's or Master's degree related to sales, marketing, or business administration

Jobbeschreibung

Sales & Customer Account Manager (f/m/d) – Full‑time

Location: Remote (Germany‑based)

Start date: As soon as possible

Experience Level: Mid‑level experience in Sales and Customer Account Management

About Cloudrizon

We are a young, dynamic, and fast‑growing tech company. Our services range from custom software development projects and cloud migrations to the replacement of legacy systems and the digitalization of processes across entire business domains.

At Cloudrizon, we believe in innovation, agility, and empowering our team to build the digital solutions of tomorrow.

The Role

We're looking for a motivated Sales & Customer Account Manager (f/m/d) to join our team. In this role, you'll support and improve our end‑to‑end sales operations — from CRM and external sales partners to customer relationships and account growth. You’ll play a key role in helping us scale our business and ensure great client experiences across the board.

Your Responsibilities

• Manage and coordinate external sales support service providers
• Maintain, optimize, and actively use our CRM system
• Support the setup, improvement, and scaling of internal sales processes
• Build and maintain long‑term relationships with existing accounts
• Help qualify and manage leads together with the Sales and Marketing team
• Strengthen our customer journey and client retention initiatives
• Collaborate closely with Marketing, Product, and Customer Success teams

Your Profile

• A bachelor's or master's degree related to sales, marketing, business administration or similar
• 3+ years of experience in sales, marketing, customer service and related fields
• Strong organizational and communication skills
• High proficiency in German and English (C1 or better)
• Self‑driven, solution‑oriented, and detail‑conscious mindset
• Experience working with CRM systems
• Prior experience in IT/tech‑related environments is a strong advantage
• A proactive team player with willingness to take ownership and drive results

What we offer

• Full flexibility and security through 100% remote work
• A motivated, innovative team with flat hierarchies and open communication
• Flexible working hours to suit your lifestyle
• A wide variety of tasks in an innovative, forward‑looking industry
• Opportunities for personal development and the perspective of a long‑term position

You're encouraged to apply even if your experience doesn't match the job description 100%. At Cloudrizon, we are committed to building a culture that welcomes diversity in all its forms. We provide a safe, inclusive, and empowering work environment — free from any form of discrimination.

We actively encourage applications from people of all backgrounds, regardless of race, color, gender, religion, sexual orientation, national origin, disability, or genetic information.