Sales Associate-Outlet

Columbia Sportswear Company; Ingolstadt; On-site; EUR 19,000 - 21,000; Full time

Job summary

Columbia Sportswear Company is seeking an enthusiastic Retail Associate II to enhance customer experiences in our store. You will assist shoppers, explain product benefits, and make tailored recommendations while upholding brand standards.

This role emphasizes team collaboration, accurate checkout operations, and active participation in stock and display upkeep. The position requires no specific education, with HS diploma preferred, and involves physical store duties, flexible hours, and a focus

Qualifications

• No specific education required (High School Diploma or GED preferred).
• Experience in customer-facing roles or sales is a plus.
• Ability to operate a POS system and in-store computer systems.

Responsibilities

• Provide exceptional customer service and assist customers with product questions and selections.
• Maintain store standards for merchandising, cleanliness and safety.
• Handle cash register transactions accurately and participate in stock flow tasks.

Skills

Customer service

Sales

POS familiarity

Education

High School Diploma or GED

Tools

POS system

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service; contributing to the profitability and customer experience in the store. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork. The Retail Associate II role is only used for Retail Associates who are in the Designated Key Holder Program.

HOW YOU’LL MAKE A DIFFERENCE

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.). Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations. Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately. Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently Perform designated keyholder duties as needed which may include opening and closing store duties.

YOU HAVE

No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in position or specialization Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

JOB CONDITIONS

Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise Occasionally requires the ability to work in place Ability to clearly communicate with others Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. At Columbia Sportswear Company (CSC), we’re committed to creating an inclusive and respectful workplace where everyone has the same opportunity to thrive. We welcome talent from all backgrounds and do not discriminate based on age, gender, nationality, race, religion or any other characteristics protected by applicable law. Diversity, equity, and inclusion are at the heart of our success as a global brand. We aim to recruit, develop, and retain exceptional people,ensuring fair practices and transparency in line with evolving standards. We are committed to equal pay for equal work and make employment decisions based on qualifications, merit, and business needs.

Expected Pay/Voraussichtliche Vergütung: €13,90 - €14,90 *Newly hired employees typically are employed at the Hiring Rate for the specific store; however, previous experience will be considered. *Neu eingestellte Mitarbeiter werden in der Regel mit dem für das jeweilige Geschäft vorgesehenen Einstiegsgehalt eingestellt; frühere Berufserfahrung wird jedoch berücksichtigt. The expected pay listed on this job posting reflects the gross expected pay for Full Time positions. This pay disclosure will not apply to roles subject to different pay structures due to age or employment category (such as minors, apprentices, or interns) permitted under applicable law/CBA

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.