Sales Associate

Carter's; Geldern; On-site; EUR 21,000 - 32,000; Full time

Job summary

Carter's is seeking a Sales Associate to warmly welcome customers, help families choose baby essentials, and support their everyday moments. In a fast-paced retail setting, you will resolve issues, guide shoppers through product benefits, and ensure a smooth omnichannel experience.

You will process sales, restock shelves, and communicate current promotions. The role offers an inclusive environment that values teamwork and strong customer service, with availability including potential nights,

Qualifications

• Experience in customer-facing roles preferred.
• Excellent verbal and written communication.
• Ability to stand for extended periods and assist customers.

Responsibilities

• Welcome customers and assist with product styles, features, and benefits.
• Resolve issues proactively in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale transactions.
• Complete floor replenishment and shipment as needed.
• Explain promotions and the brand loyalty program to customers.
• Maintain a safe, clean store and minimize losses.

Skills

Customer service

Communication skills

Multitasking

Positive attitude

Job description

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and support the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate:

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s is an Equal Opportunity and affirmative action employer. Minorities, Women, Persons with Disabilities, Veterans, and LGBT individuals are welcome to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.