Sales Assistant (24 hours per week) - Stuttgart

ALLSAINTS Retail Limited; Stuttgart; Hybrid; EUR 21.000 - 32.000; Vollzeit

Zusammenfassung

AllSaints Stuttgart is seeking an enthusiastic Stylist to connect customers with our latest collections. You will spend most of your day on the shop floor, styling customers, sharing product knowledge and delivering a memorable brand experience.

Training and product knowledge will be provided to help you grow within the AllSaints brand. You will also gain exposure to visual merchandising, store operations, and personal shopping while helping the team hit targets and maintain an exceptional store

Qualifikationen

• Friendly, attentive; interact with customers from around the world.
• Knowledge of the AllSaints brand, style, and values.
• Can-do attitude and enthusiasm on busy shop floors.
• Good problem solving with pace, empathy, and under pressure when needed.
• Tech-savvy; process transactions and stock with in-store tools.
• Aware of brand campaigns, lookbooks and new launches; advocate brand."
• Excellent attention to detail in styling and presentation.
• Passion for fashion; be an ambassador for AllSaints and outfits.

Aufgaben

• Spend majority of time on the shop floor styling customers and influencing their choices.
• Style customers in latest collections and provide an exceptional brand experience.
• Maintain store aesthetics and ensure products are readily available.
• Handle stock replenishment, deliveries and digital orders.
• Make service decisions to resolve issues while retaining customer loyalty.
• Put the customer at the heart of every action and work as one AllSaints team.
• Greet customers and tailor approaches to their visit.
• Maintain cleanliness of staff areas and presentation standards.
• Collaborate with peers and seek feedback for growth.

Kenntnisse

Customer service

Brand knowledge

Enthusiasm

Problem solving

Tech-enabled

Brand campaigns awareness

Attention to detail

Fashion passion

Jobbeschreibung

THE ROLE

• As an AllSaints Stylist, you are the fundamental link between our products and customers.
• The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.
• You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
• You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.

WHAT WILL I BE DOING?

• Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
• You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
• You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
• Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
• You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
• You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
• You will greet our customers into our store and tailor your approach to support the purpose of their visit
• Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
• Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development

WHAT SKILLS DO I NEED?

• Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience
• Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
• Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
• Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
• Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools
• You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
• Excellent attention to detail
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit

ABOUT THE LOCATION

Store opened in Spring 2024.