Sales Agent

Turkish Airlines; Bayern; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international airline in Germany is seeking a Sales Agent to provide outstanding passenger services, handle booking and ticket sales, and ensure operational excellence. Candidates must hold a relevant degree or high school diploma and possess at least one year of experience in civil aviation or tourism. Proficiency in English and German is essential. This position offers benefits including travel and meal allowances, and flight discounts for employees and their families.

Leistungen

Travel Allowance

City Contribution

Meal Allowance

Flight discounts for employee and family members

Qualifikationen

• Minimum of 1 year experience in civil aviation or tourism required.
• Availability to work in shifts, including overnight shifts.
• Permanent residence permit in Germany necessary.

Aufgaben

• Handle reservation/booking requests efficiently.
• Issue tickets for both domestic and international flights.
• Calculate fares and provide schedule and fare information.

Kenntnisse

Ability to multitask effectively

Strong oral and written communication skills

Good command of English and German

Ability to thrive in high-pressure situations

Team player

Ausbildung

Bachelor's degree or high school graduation

Tools

Computer Reservations System (Troya or Quickres)

Jobbeschreibung

Sales Agent

Are you ready to embark on a rewarding career as a Sales Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Sales Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Sales Office. If you thrive in a fast‑paced environment, enjoy interacting with passengers, and are known for your go‑getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!

Job Description

With a warm and friendly demeanor, you will handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services.

Your responsibilities will include calculating fares, arranging routes based on passenger requests, providing schedule and fare information, and ensuring seamless coordination throughout the passenger journey. You'll handle reservation/booking requests with efficiency and issue tickets for both domestic and international flights. Additionally, you'll handle processes such as Endorsement, Rerouting, and the return of tickets.

To support effective management, you'll report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP.

Desired Skills & Experience

• Bachelor's degree or at least high school graduation.
• Permanent residence permit in the respective country (the company does not provide or assist with work permits).
• Minimum of 1 year experience in civil aviation or tourism.
• The ability to thrive in high‑pressure situations.
• Good command of English and German – native proficiency (applications below native level will not be considered).
• Availability to work in shifts, including overnight shifts.
• A team player who can also work independently when needed.
• Ability to multitask effectively and handle multiple tasks simultaneously.
• Good knowledge and experience with a major Computer Reservations System (Troya or Quickres experience is a plus).
• Strong oral and written communication skills.
• Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.

Benefits

• Travel Allowance
• City Contribution
• Meal Allowance
• Flight discounts for employee and family members

We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.