Sales & Account Manager

Jobtailor; Leipzig; Vor Ort; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

Jobtailor in Germany is seeking a results-driven IT solutions sales professional to drive market opportunities and close deals with B2B and B2C customers.

In this role you will support sales operations across the entire process, maintain CRM data, assist with quotations and pricing, and develop sales strategies. Strong German and good English are required.

Qualifikationen

• Several years of IT solutions sales experience (system integrator/VAR or similar).
• Initial experience in account management is a plus.
• Experience with CRM systems (Pipedrive, HubSpot, or similar).
• German with strong English language skills.
• Customer-oriented with strong service and communication.
• Analytical mindset with understanding of sales KPIs.

Aufgaben

• Implement the company’s sales objectives and convert market potential into actual sales successes
• Support Sales Operations across the entire sales process — from acquiring new customers (B2B & B2C), processing leads and opportunities, preparing and following up on quotations, to maintaining CRM and sales data, supporting pricing and quotation processes, and developing and implementing new sales strategies
• Support Account Management in servicing existing customers, handling contract and service adjustments, and identifying sales opportunities to ensure high customer satisfaction
• Act as the point of contact for operational customer inquiries
• Coordinate with internal departments to find solutions and assist with escalation management
• Support reporting and CRM management by preparing reports and forecasts and analyzing customer and sales metrics to ensure a transparent sales pipeline

Kenntnisse

Customer-oriented

Analytical skills

Strong communication skills

Organizational talent

Reliability

Team spirit

Tools

Pipedrive

HubSpot

CRM systems

Jobbeschreibung

Responsibilities

• Implement the company’s sales objectives and convert market potential into actual sales successes
• Support Sales Operations across the entire sales process — from acquiring new customers (B2B & B2C), processing leads and opportunities, preparing and following up on quotations, to maintaining CRM and sales data, supporting pricing and quotation processes, and developing and implementing new sales strategies
• Support Account Management in servicing existing customers, handling contract and service adjustments, and identifying sales opportunities to ensure high customer satisfaction
• Act as the point of contact for operational customer inquiries
• Coordinate with internal departments to find solutions and assist with escalation management
• Support reporting and CRM management by preparing reports and forecasts and analyzing customer and sales metrics to ensure a transparent sales pipeline

Requirements

• Several years of sales experience in IT solutions sales (system integrator / VAR or similar)
• Initial experience in account management is a plus
• Experience with CRM systems (e.g., Pipedrive, HubSpot, or similar)
• Customer-oriented with strong service and communication skills
• Analytical skills, structured working methods, and an understanding of sales KPIs
• Strong communication skills, organizational talent, reliability, and team spirit
• Understanding of standardized sales and account processes
• Very good German and at least good English language skills

Core Competencies

Demonstrates expertise in IT solutions sales, account management, and CRM systems, with a strong focus on customer satisfaction and sales strategy implementation. Proficient in analyzing sales metrics and managing customer relationships to drive sales success.