RS 10 Sales Associate

deckers; Neumünster; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Discounts

Perks

Global contests

Opportunities for growth and dev

Zusammenfassung

Deckers in Neumünster is seeking a Sales Associate to deliver exceptional customer service and personalized shopping experiences. You will greet customers, share product knowledge, and guide purchases that meet needs while communicating our sustainability commitments.

You will also manage cash transactions, assist with inventory, and ensure merchandising standards across the floor and back stock. A friendly, punctual, and team-oriented attitude is required.

Qualifikationen

• Two years of retail store experience preferred.
• High School Diploma or equivalent required.
• Excellent verbal and written communication skills; able to convey Deckers Brands Vision and Mission.

Aufgaben

• Create personalized shopping experiences to build brand loyalty.
• Greet customers promptly and courteously as they enter the store.
• Answer questions and respond to inquiries before customers leave.
• Explain and enforce the store return policy and sustain exceptional service from start to finish.
• Operate the cash register and handle money accurately, check inventory daily.
• Maintain stock levels and merchandise product per Visual Merchandising standards.
• Keep back-stock area and break room clean and organized; perform daily cleaning duties.
• Report to work on time and notify the Store Manager if late or absent.

Kenntnisse

Customer service

Communication

Product knowledge

Team player

Multi-tasking

Problem solving

Ausbildung

High School Diploma

Tools

Microsoft Office

Cash register

Jobbeschreibung

Summary

Our Sales Associates are critical to the success of our stores. As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals.

Description

As a Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.

In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As a Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.

Core Competencies

• Ensure the highest level of customer service possible as outlined in our Service Training Program
• Prioritize brand and product knowledge training in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Contribute to a team and cooperate to achieve goals
• Multi-task in a fast-paced environment
• Respond to problem situations with professionalism
• Think critically to solve problems and approach challenges with agility

Key Qualifications

• Two (2) years of retail store experience preferred.
• High School Diploma
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Highly motivated team player and self-starter

Additional Requirements

• Flexibility of schedule and hours to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver's license.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.

• competitive pay
• discounts
• perks
• global contests
• opportunities for growth and development