Revenue Cycle Performance Analyst

Jobtailor; Deutschland; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Jobtailor seeks a Revenue Cycle Quality Auditor to conduct comprehensive audits of front, mid, and back-end processes to ensure compliance and performance standards.

You will prepare quality scorecard reports for operational leaders, identify training opportunities, develop SOPs, and support remote coaching for clients across multiple platforms. Collaborative cross-functional work and a focus on continuous improvement will be key as you translate data into actionable insights.

Qualifikationen

• High school diploma or equivalent required.

Aufgaben

• Conduct comprehensive quality audits of revenue cycle processes for individual reps, coders, and supervisors to ensure compliance and performance standards are met.
• Prepare and deliver quality scorecard performance reports to operational leaders highlighting trends, successes, and areas for improvement.
• Identify opportunities for training for new and tenured employees, ensuring they are equipped with the knowledge and tools to succeed.
• Support SOPs and Job aids for on-shore and off-shore teams.
• Identify underperforming workflows and draft mitigation plans to address issues and restore optimal performance.
• Collaborate with cross-functional teams to support continuous improvement initiatives and best practices in revenue cycle operations.

Kenntnisse

communication

leadership

mentoring

influencing

collaboration

training

problem solving

analytical thinking

continuous improvement

client-facing skills

Ausbildung

High School Diploma or equivalent

CRCR

CHFP

Tools

Epic systems

Jobbeschreibung

• Conduct comprehensive quality audits of revenue cycle processes for individual reps, coders, and supervisors to ensure compliance and performance standards are met.
• Prepare and deliver quality scorecard performance reports to operational leaders highlighting trends, successes, and areas for improvement.
• Identify opportunities for training for new and tenured employees, ensuring they are equipped with the knowledge and tools to succeed.
• Support SOPs and Job aids for on-shore and off-shore teams.
• Identify underperforming workflows and draft mitigation plans to address issues and restore optimal performance.
• Collaborate with cross-functional teams to support continuous improvement initiatives and best practices in revenue cycle operations.

Requirements

• High School Diploma or equivalent required.
• 15+ years of experience in healthcare revenue cycle functions, including Front End (registration, scheduling, financial clearance), Mid-Cycle (coding and charging), or Back End (billing, follow up, denials, and reimbursement).
• Ability to demonstrate improved and sustained performance in revenue cycle KPIs; either through management or individual contribution
• 5+ years of hands‑on experience with Epic systems, including reporting and workflow optimization.
• Proven ability to analyze complex data and translate findings into actionable insights.
• Proven ability to create process documentation and communicate to operational resources
• Strong communication and leadership skills with the ability to influence and mentor others.
• Certification in healthcare revenue cycle (e.g., CRCR, CHFP) is a plus.
• Experience working in a consulting or client-facing environment.
• Client facing reporting
• Experience with multiple clients or platforms (Epic HB/PB, Coding, AR, Front End)
• Experience with remote coaching
• Ability to travel 1x per quarter to near‑shore location

Hard Skills

• healthcare revenue cycle
• Front End processes
• Mid-Cycle processes
• Back End processes
• Epic systems
• data analysis
• process documentation
• workflow optimization
• KPI performance improvement
• remote coaching

Soft Skills

• communication
• leadership
• mentoring
• influencing
• collaboration
• training
• problem-solving
• analytical thinking
• continuous improvement
• client-facing skills

Certifications & Qualifications

• CRCR
• CHFP