Retail Cashier Associate - MaxMara

Max Mara Fashion Group; München; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading fashion company located in Munich is seeking a Retail Cashier Associate responsible for ensuring sales accuracy and providing excellent customer service. The ideal candidate has at least 3 years of cashier experience in luxury retail, is fluent in German and English, and possesses strong problem-solving skills. Join a dynamic team passionate about fashion.

Qualifikationen

• At least 3 years of experience working as a Cashier in luxury/fashion.
• Passionate about fashion with a good understanding of fashion brands.
• Proficient with digital tools in store.

Aufgaben

• Manage cash balancing and report shortages or redundancies.
• Handle telephone and email requests from consumers.
• Ensure a high level of front office customer service.

Kenntnisse

Excellent communicator

Customer oriented

Goal Oriented Mind

Problem solver

Flexible in schedule

Good knowledge of German

Good knowledge of English

Jobbeschreibung

Overview

Would you like to join the MaxMara Munich Team as Retail Cashier Associate?

The Retail Cashier Associate is responsible for finalizing and guaranteeing the accuracy of the sales process through payment by the customer. Checking the accuracy of cash flows and the money circulating through company procedures. Ensuring that administrative obligations are fulfilled correctly.

Responsibilities

You’ll be in charge of :

• Manages cash balancing : in case of shortages or redundancies, reports them to the Cashier Coordinator or Store Operation Manager;
• Manages the balancing of the cash fund deposited in the safe;
• Manages the balancing of invoices issued in the name of the company.
• Manages telephone and email requests from consumers or HQ;
• Manages the first level of complaints (e.g. size changes, telephone complaint management, etc.);
• Manages agreements with suppliers (tailoring and dyeing), ensuring that the work is carried out within the established deadlines;
• Guarantees the maintenance of order in the checkout area;
• Promotes the development of role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness / efficiency of one's responsibilities;
• Adopts significant behaviors and promotes operational / cultural actions for Sustainable Development, understood as the interconnection of practices oriented towards the Care of the Environment, Business Processes and Organizational Community.
• Knows the collections and special projects present in the store;
• Knows the products and advertising campaigns of the Group / Brand present online and offline;
• He knows the product, the market trends, the assortment of the point of sale and its commercial value, also in relation to any discounts.
• It deals with the registration of consumers during the payment phase, in compliance with the rules established by the GDPR;
• He takes care to leave a good image of the company to the consumer, as the final interlocutor;
• It guarantees a high level of front office towards the consumer (concierge activity).

Qualifications

• Have experience at least 3 years working as Cashier, preferably in a luxury / fashion field
• Are an excellent communicator
• Lead by example
• Are customer oriented and you provide a wonderful customer experience in store
• Are Goal Oriented Mind
• Are passionate about fashion and have a good understanding of fashion brands
• Are a proficient user with the digital tools in store
• Are a problem solver with strong organizational and follow-up skills
• Are flexible in schedule
• Good knowledge of German and English language

Join US!

About Max Mara Fashion Group

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret‑à‑porter fashion.

The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes.

Passion , commitment and tradition have created a unique fashion style :

• 9 main brands
• 60+ fashion collections every season
• 14.000.000+ clothes sold every year
• 2.500+ single-brand shops
• 10.000+ multi-brand shops
• 27 languages spoken in the Max Mara Fashion Group world
• 5.500+ employees in the world

Our ecosystem is made of 44 Depts , including Fashion Design, Marketing & Sales, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc.

The Digital Division was the latest department to be established in 2013, with the aim of integrating the company's digital assets, as well as solutions and services related to e-commerce and digital marketing.

Discover your potential and your substance with a career at MMFG, where work means passion, embracing new challenges, learning from each other, sharing a vision, teamwork and making it come true!

Max Mara Fashion Group is an equal opportunity employer. Everyone is welcome!

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