Restaurant Manager - (on board luxury river cruise ship)

Scenic Tours Europe AG; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A luxury river cruise company is seeking a Restaurant Manager responsible for overseeing the Food & Beverage department. You will ensure professional and courteous service while also being involved in daily operations and training staff. Ideal candidates have at least 2 years of experience in a similar role for a 4* or 5* operation. Strong leadership and communication skills in English are essential, alongside the ability to thrive in a multicultural environment.

Qualifikationen

• Minimum 2 years’ experience as restaurant manager.
• Experience in a 4* or 5* operations (hotel or cruise ships) required.
• Proficient in spoken and written English required.

Aufgaben

• Ensure professional service in accordance with company standards.
• Be involved in daily operations and assist when needed.
• Conduct regular training sessions for the Food & Beverage department.

Kenntnisse

Leadership skills

Strong communication

Self-organization

Stress tolerance

Multicultural work environment familiarity

Outgoing personality

Training skills

Tools

Microsoft Office

Jobbeschreibung

Restaurant Manager - (on board luxury river cruise ship)

• Min. 2 years’ experience as restaurant manager
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Highly proficient in spoken and written English
• Knowledge of inventory and revenues
• Strong leadership skills
• Self-organized, disciplined, and reliable
• Stress tolerant
• Familiar with a multicultural working environment
• Outgoing personality
• Able to conduct trainings

Restaurant Manager

Requirements

• Min. 2 years’ experience as restaurant manager
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Highly proficient in spoken and written English
• Computer skills - MS Office
• Knowledge of inventory and revenues
• Strong leadership skills
• Self-organized, disciplined, and reliable
• Stress tolerant
• Familiar with a multicultural working environment
• Outgoing personality
• Able to conduct trainings

Role and Responsibilities

• Overall responsible for ensuring a professional and courteous service within the Food & Beverage department in accordance with company standards and procedures
• Be actively involved in the daily operations and assist station-service when required
• Keep up to date with the company standard operating procedures, particularly for the Food & Beverage department, and ensure its implementation
• Distribute information within the team as well as to other departments
• Prepare the duty schedules in accordance with relevant labor legislation
• Ensure a good knowledge of the vessel’s itinerary, docking locations and shore excursions within the service team
• Take an active role in creating a positive working environment between all departments and encourage open and respectful communication
• Conduct regular briefings and meetings, ensuring a smooth information flow and participate in department meetings conducted by the hotel manager
• Conduct frequent training sessions for the Food & Beverage department
• Ensure a proper introduction of new joining crewmembers to the team
• Evaluate the restaurant team, the bar team, and the butlers, providing feedback to crewmembers, including performance‑enhancing action plans when necessary
• Monitor and ensure necessary disciplinary actions are taken and administered according to company standards
• Support and encourage talented crewmembers by suggesting career steps, following HR operation standards
• Maintain a good knowledge of Food & Beverage menus
• Strive to reach cost, revenue and rating targets, implementing necessary improvements or actions if needed
• Review cruise questionnaires and address any issues within the Food & Beverage department, including taking appropriate actions if needed
• Be aware of guest's specific needs and dietary requirements and recommend suitable alternatives
• Perform presentations to guests e.g. menu presentations
• Responsible for ensuring and maintaining cleanliness front and back of the house according to HACCP regulations, including monitoring the compliance with legal requirements
• Observe slow running stock items and expiration control of products
• Responsible for monthly inventories, purchase orders, including equipment items and delivery controls
• Follow up on pending maintenance/stock requests
• Ensure proper storage use
• Ensure correct handling of all equipment and machinery
• Prepare and monitor the department's vacation planning in accordance with the ships’ general vacation plan
• Duly report any potential safety hazards

Side Tasks

• Assist other departments as per supervisor's instructions
• Perform other duties as assigned, e.g. luggage service, loading, and garbage off‑loading
• Participate in all safety drills and ensure solid knowledge of designated safety role