Regional Compliance Officer (m,f,d)

MoneyGram; Frankfurt; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

MoneyGram is seeking a Regional Compliance Officer based in Germany to manage agent compliance, anti-fraud programs, and risk mitigation across the territory. You will drive training, policy interpretation, and liaison with regulators and internal teams.

You will implement policies, conduct reviews, and provide guidance on new product initiatives while ensuring controls are practical and effective. Strong German and English, AML knowledge, and travel readiness are required.

Qualifications

• BA/BS in business, finance, law enforcement, or related field.
• Minimum 3 years of compliance investigations, money service business or banking.
• CAMS or CFE certification preferred.

Responsibilities

• Ensure program is maintained and relevant.
• Execute MoneyGram Compliance and Anti-Fraud programs, principles, standards, policy, and oversight expectations.
• Implement policies and procedures to mitigate exposure and enhance compliance activities.
• Consult with internal and external experts to identify risks, best practice, and expectations.
• Analyze internal and external information to gain intelligence on emerging risk.
• Provide guidance and support to regional business in new product/services or channel projects.

Skills

AML regulations

German language

English language

Risk assessment

Communication skills

Travel readiness

Education

BA/BS in business, finance, law or related field

CAMS or CFE certification preferred

Job description

This position is based in Frankfurt, Germany. While this is remote flexible role it is required to reside in this country.

Who we are:

MoneyGram is a customer-centric, digital-first, cross-border money movement network. Through our strong culture of fintech innovation, we’re transforming the way consumers and businesses send and receive money in nearly every country around the world.

Thanks to our cutting-edge platform and strategic partnerships with some of the world’s leading brands, we are helping our millions of customers globally do more with their money through a comprehensive suite of digital and in-person products and services.

This is all made possible by our dedicated and diverse team of professionals around the world. If you’re ready for a career journey filled with exciting opportunities, come aboard and let’s drive the future of payments together at MoneyGram!

The Numbers:

• We serve over 50 million people every year in over 200 countries and territories. We're a global team of over 2,000 from 36 countries around the world. We process over $200 billion annually with digital transactions now making up about 50% of our money transfer business.

• “Top Workplaces USA” award winner (three consecutive years in a row!).
• One of the “Best Places to Work” in theMiddle East.
• And the winner of many regional awards, such as “Friendly Workplace inPoland”and “Top Workplace in DFW” by The Dallas Morning News.

What you will contribute:

• The Regional Compliance Officer is responsible for working directly with MoneyGram agents within assigned territory. The incumbent is a primary compliance resource with responsibilities of: measuring Agents' Compliance and Anti-Fraud programs; driving training and awareness initiatives; and providing guidance and support to Agents. The incumbent will also be responsible for driving Agents to implement or enhance compliance and anti-fraud policies and procedures and assist in the development of Compliance and Anti-Fraud programs, as required, . The Regional Compliance Officer will partner and liaison with business unit representatives to ensure that Agent policies and controls are practical, efficient and workable; captures MoneyGram policies and expectations, as well as regulatory requirements. The incumbent will be tasked with proposing corrective action measures to mitigate any risks identified throughout the execution of tasks which mainly derive from the execution of onsite and remote reviews (audits) following a certain methodology. In addition to Agent Oversight activities, the Regional Compliance Officer, in close cooperation with the company’s CCP, oversee the overall execution of the country’s compliance program by performing certain compliance related oversight activities as described in the established Action Plan and span across company’s different functions and partners with in-country regulators and law enforcement bodies as applicable.
  What you’ll do:
  
• Ensure program is maintained and relevant.
  
• Execute on established MoneyGram Compliance and Anti-Fraud programs, principles, standards, policy, and oversight expectations within assigned territory.
• Implement policies and procedures designed to mitigate exposure and enhance compliance activities.
• Consult with internal and external experts to identify risks, best practice and expectations.
• Analyze internal and external information to gain additional intelligence regarding emerging risk.
• Communicate policy goals for area of expertise, ensuring application across the enterprise.
• Facilitate policy, risk and control discussions with Stakeholders.
• Ensure policy objectives are met.
• Provide guidance and support to the regional business through participation in new product/service or channel projects.
• Provide support for Agent due diligence activities.
• Provide guidance, policy interpretation and support to Agents within the region.
• Actively participates in management discussions on risk and participates in governance and risk committee meetings as appropriate.
• Provide content messaging for new policies as rolled out.
• Ensures training materials are in line with policy expectations.
• Provides Agent and employee training.
• Performs other duties as assigned.
• Execute the Compliance action plan for the territory assigned.
• Execute on established MoneyGram Compliance and Anti-Fraud programs, principles, standards, policy, and oversight expectations within assigned territory.
• Implement policies and procedures designed to mitigate exposure and enhance compliance activities.
• Ensure local compliance program, and other documents (i.e Risk Assessment) maintained and relevant.
• Be company’s “Compliance Ambassador” and participate in workshops, seminars and other events held by local authorities.

What we’re looking for:

Education and Experience:

• BA /BS in business, finance, law enforcement, legal studies or a related field; may be substituted with equivalent work experience in Financial Services, Law Enforcement, Banking or a related field.
• Minimum 3 years of compliance financial investigations, experience in money service business or banking.
• CAMS of CFE certification preferred.

Essential skills:

• Working knowledge of Bank Secrecy Act and AML Regulations, USA Patriot Act, Office of Foreign Assets Control (strongly preferred outside of US; required US).
• Proficiency in German and English (both speaking and writing)
• Working knowledge of AML EU directives around and upcoming changes in the European regulatory framework (AMLA) or regulations around payment institutions (PSD2)
• Ability to operate multi-nationally with internal business partners and Agents.
• Ability to work in a self-directed and remote environment.
• Demonstrated understanding of MoneyGram’s business practices, organizational structure and general policies and procedures.
• Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature.
• Excellent analysis and problem-solving skills.
• Excellent customer service skills and the ability to resolve customer complaints.
• Demonstrated ability to appropriately work with confidential information.
• Ability to facilitate the collection of information through interviews, meetings etc.
• Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing.
• Experience communicating with regulators and law enforcement agencies.
• Experience in public speaking and making clear and persuasive business presentations.
• Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up.
• Must be a self-starter and be able to act independently.
• Demonstrated ability to handle multiple priorities in a dynamic environment.
• Additional language skills will be considered big plus.
• Availability to travel within country (20%-30%) of your time.