Receptionist & Service Evening (m/f/d)

HENRI Country Houses Kitzbühel; Bensheim; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Ein Boutique-Hotel sucht einen engagierten Empfangsmitarbeiter (m/w/d), der die Gäste herzlich betreut und vielseitige Aufgaben vom Check-in bis zum Service übernimmt. Erfahrung in der Hotellerie und gute Sprachkenntnisse sind wünschenswert. Das Team bietet Unterstützung und zahlreiche Benefits, einschließlich interner Schulungen und Karrieremöglichkeiten.

Leistungen

Festanstellung oder saisonale Verträge

Reisevergünstigungen

Mitarbeiterrabatte

Großzügige Boni

Interne Schulungen

Qualifikationen

• Erfahrung an der Hotelrezeption wünschenswert.
• Gute Kenntnisse der deutschen und englischen Sprache.
• Fähigkeit, außerhalb der Box zu denken.

Aufgaben

• Betreuung der Gäste von Check-in bis Check-out.
• Bearbeitung von Reservierungen mit dem Protel-Programm.
• Professioneller Umgang mit Beschwerden.
• Zubereitung von Snacks, Tischservice und Mixen von Drinks.

Kenntnisse

Gastfreundschaft

Kommunikationsfähigkeit

Sprachkenntnisse in Deutsch und Englisch

Jobbeschreibung

Hello HENRI Country House Kitzbühel! The boutique hotel has 84 rooms and impresses with its historic flair in a picturesque setting. Kitzbühel is the hotspot for excellent Alpine hospitality. Our hotel manager Susanne puts her heart and soul into ensuring guest satisfaction. The lounge and in-house kitchen invite you to linger. The indoor pool as well as the sauna area including steam bath and gym provide relaxation.

Experience the spirit of the Kitzbühel team. Apply now as Receptionist & Service Evening (m/f/d) and become part of our motivated team!

The receptionist (m/f/d) has the guests firmly wrapped around his finger. He knows HENRI's favourite places in the area and delights guests with the best insider tips. He handles common reception tasks with coolness and professionalism and even complaints don't upset him. If required, he supports the small, informal Henri team with snacks in the afternoon or mixing drinks in the evening. And on top of that, there's always time for an inspiring chat with guests - just like at home with friends!

In other words:

• Looking after guests from check-in to check-out
• Processing reservations with the Protel programme
• Answering & processing calls & emails
• Dealing professionally with complaints
• Setting up afternoon snacks, table service, mixing drinks

YOU are...

…A HOST.

Host with enthusiasm. Cosmopolitan, relaxed, empathetic, easy-going.

…AUTHENTIC.

True to style, original. You like to use your own head to help shape things.

…A LOCAL.

In your heart. You are passionate about your region, your HENRI.

…INDIVIDUAL.

You as much as HENRI. Conventions? Heard it before, but for us with a wink.

… A PROFESSIONAL.

Experience at hotel reception and a good knowledge of German, English and other languages are desirable. It's easy for you to enjoy your job and to think outside the box. If you take HENRI to your heart, you can grow with HENRI, whether young or old.

In our team, not only guests take centre stage, but also you. What do we offer you as a Receptionist & Service Staff Evening (m/f/d)? An all-round package of benefits that leaves nothing to be desired:

• Permanent employment contract, seasonal contract on request
• Payment via collective agreement: overpayment possible based on qualifications
• 5-day week, 6 days on request
• Travel discounts at all our resorts and hotels - discover new favourite places
• Discounts on food, drinks and SPA offers at all our locations
• Attractive service exchange and support bonuses
• You will receive anniversary bonuses from the very first year
• Up to €1,000 gross waiting for you with our referral programme
• Internal training and further education as well as discounts on external seminars
• Exciting career prospects within our international group of companies
• Corporate benefits: top discounts with over 1,500 brands
• Free employee clothing - including cleaning
• Staff room available on request
• Employee catering during working hours
• Free support and coaching programmes for all life situations with voiio