Receptionist (m/f/d)

City Partner Suite Hotel Leipzig; Leipzig; Hybrid; EUR 201.000 - 312.000; Vollzeit

Benefits dieser Stelle

Performance-based pay

Modern workplace

Company pension

Employee catering

Staff discounts

Training opportunities

Fuel subsidy

Work clothes provided

Zusammenfassung

City Partner Suite Hotel Leipzig is seeking a receptionist (m/f/d) for full- or part-time work with immediate effect or by appointment. Career changers with commercial knowledge are welcome. Enjoy a varied environment, friendly colleagues, and a thorough induction with experienced staff.

The role focuses on welcoming guests, handling reservations, check-ins/outs, invoicing, and daily closing tasks. German language is essential; English knowledge is desirable.

Qualifikationen

• Completed vocational training in hotel industry or a commercial profession.
• Very good knowledge of German and good knowledge of English desirable.
• Well-groomed appearance and a team player who stays calm under pressure.

Aufgaben

• Friendly greeting of guests with professional check-in and check-out.
• Personal support and advice for hotel guests; first point of contact on site.
• Accepting, processing and checking reservations before arrival.
• Invoicing, hotel cash management and closing.
• Carrying out the daily closing and organizational tasks.
• Friendly and competent guest correspondence using Windows programs.

Kenntnisse

German language (very good)

English language (good)

Customer service

Ausbildung

Vocational training in hotel or commercial sector

Tools

Windows applications

Jobbeschreibung

Our reception department needs reinforcement. Therefore, we are looking for a receptionist (m/f/d) in full‑time or part‑time with immediate effect or by appointment. Career changers with commercial knowledge are also welcome.

We offer you an varied, interesting working environment in a pleasant working atmosphere with friendly colleagues, an appropriate induction period with experienced colleagues.

Benefits and perks

• a performance‑related, industry‑standard salary with special payments and bonuses
• a modern workplace in a mature company
• flat hierarchies, short lines of communication, good communication culture
• desired work schedules for planning security
• Company pension scheme
• Company catering for employees
• Employee discounts for staff and family for accommodation services and restaurant
• Further training opportunities
• Fuel voucher or subsidy for gym membership fee
• Work clothes provided

Main tasks

• Friendly greeting of our guests with professional check‑in & check‑out
• Personal support and advice for hotel guests, first point of contact on site
• Accepting, processing and checking reservations before arrival
• Invoicing, hotel cash management and closing
• Carrying out the daily closing and organisational tasks
• Friendly and competent guest correspondence (Windows user programmes)

Requirements

• Completed vocational training in the hotel industry or in a commercial profession with experience in customer service and guest relations
• Very good knowledge of German and good knowledge of English desirable
• Well‑groomed appearance, friendly, helpful and team player
• You are a people‑pleaser and stressful situations are not a problem for you either