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Partou UK; Deutschland; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Partou UK is seeking a Lead Maintenance Partner to oversee maintenance services across nursery sites in the South. You will lead Maintenance Partners, ensure safe, compliant environments for children and staff, and act as the first escalation point for technical issues.

You will coordinate contractors, manage workloads, maintain records for H&S and Ofsted audits, and drive continuous improvements in service delivery.

Qualifikationen

• Broad understanding of customer needs and service commitments.
• Commitment to quality, service and compliance.
• Ability to plan workload and meet tight deadlines under pressure.
• Willingness to travel within the division and beyond as required.
• Structured, organised, flexible and adaptable in approach.
• Strong analytical, problem solving and presentation skills.
• Experience in maintenance and trades; compliance knowledge desirable.

Aufgaben

• Oversee day-to-day maintenance across multiple nursery sites; lead engineers.
• Ensure monthly inspections and timely internal & contractor tasks.
• Conduct 1:1s to review performance, workload and development.
• Coordinate and manage contractors; ensure safe systems of work.
• Carry out hands-on maintenance when required.
• Act as escalation point for technical issues; liaise with specialists.
• Maintain accurate maintenance records; support H&S and Ofsted audits.
• Report compliance issues; drive cost-saving improvements.

Kenntnisse

Customer focus

Quality & compliance

Workload management

Travel willingness

Structured & adaptable

Analytical thinking

Maintenance expertise

Team leadership

Problem solving

Budget awareness

Ausbildung

Technical qualification in building maintenance/engineering

Full UK driving licence

Health & Safety training (IOSH etc.)

PAT testing certification

Asbestos training

Tools

Fresh Desk

PPM scheduling

Jobbeschreibung

Partou UK is one of the UK's largest and fastest-growing childcare providers, formed through the acquisition of Just Childcare in June 2021 and All About Children in September 2022. Since then, the organisation has continued to grow with clear intent - balancing expansion with a deep commitment to the wellbeing, development and experience of children, families and teams. Our approach to growth is thoughtful and people centred. We recognise that behind every nursery are dedicated teams, trusted relationships with families and unique local communities. As we expand, we invest significantly in high-quality early years practice, professional development and reflective ways of working that support continuous improvement and shared learning across the organisation.

WHAT YOU'LL BE DOING

The Lead Maintenance Partner is responsible for overseeing maintenance services across nursery sites in South regions. The role ensures safe, compliant, and high-quality environments for children, staff, and visitors while providing leadership to Maintenance Partners and acting as the first point of escalation for technical issues.

Facilities Operations

• Oversee day-to-day maintenance across multiple nursery sites Lead and support Maintenance Engineers across regions
• Ensure the development of the partnering with operations and ensure monthly inspections are under taken
• Conduct regular 1:1 meetings including Partou and You conversations with Maintenance Partners to review performance, workload, and development
• Allocate tasks and manage workloads across teams
• Coordinate and manage contractors, ensuring safe systems of work
• Carry out hands-on maintenance tasks when required

Subject Matter Expert

• Act as the initial escalation point for technical issues, liaising with specialist contractors or technical support where required
• Ensure statutory compliance and health & safety standards are consistently met
• Provide innovative suggestions for service based on oversight.

Regulation & Compliance

• Maintain accurate maintenance records using Fresh Desk system and support planning/update of PPM schedules
• Ensure all required documentation is kept up to date, in a legible manner and available at all times for H&S and Ofsted Audits.
• Reporting of all compliance issues on estate supporting on trend analysis.
• Ensuring Quality first time fixes and arranging works efficiently to minimise travel and incurred costs as well as minimising the business' carbon footprint and reporting.
• Proactive advising of possible cost savings as part of service for year-on-year savings against budget.

WHAT IT TAKES

PROFFESIONAL KNOWLEDGE, SKILLS, EXPERIENCE & PERSONAL ATTRIBUTES REQUIRED:

• Ability to demonstrate a wide understanding of customer needs and being able to manage their expectations.
• Commitment to quality, Great Customer Service and Compliance.
• Demonstrable experience of ability to organise team workload to meet tight deadlines, coping well under pressure and difficult situations and ability to identify and act on own development needs.
• Willingness to undertake further training to meet evolving needs of the role as legislation changes.
• Willingness to travel within the designated division and further afield as required.
• Is structured, organised, flexible and adaptable in the approach.
• Instils confidence and resilience in others and is enthusiastic, pragmatic and motivating.
• Confident and approachable / assertive as required and displays good self-awareness.
• Excellent analytical, conceptual thinking, problem solving, planning and execution skills.
• Strong experience in maintenance and general trades
• Compliance knowledge and training desirable (Fire/Legionella).
• Displays critical thinking and credible presentational capability.
• Customer service & support excellence with a problem solving & decision-making mind-set.
• Strategic focus with future facing view to improve service delivery year on year.

Qualifications & Training

• Relevant technical qualification in building maintenance, engineering, or related trade
• Full UK driving licence
• Health & Safety awareness training (IOSH etc.)
• PAT testing certification
• Asbestos training to undertake the annual reviews.

Why Partou?

Become a Partou team member and join a supportive, caring community where you can enjoy a fulfilling and rewarding career. With access to world-class childcare research, resources, and expertise, we help you develop skills, and empower you to create a positive impact on the development of the next generation, as they lead us into a better future.

Learn more about working at Partou: www.partou.co.uk/careers

Safer Recruitment: All applicants will undergo EnhancedDBS checks and thorough vetting. This role is exempt from the Rehabilitation of Offenders Act 1975.

Partou is proud be a part of the National Partnership in Early Learning and Childcare (NPELC) - a group of 10 of the largest childcare providers across England. Together, we operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children.