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Nacro; Deutschland; Remote; EUR 34.000 - 35.000; Vollzeit

Benefits dieser Stelle

Disability Confident employer scheme

Zusammenfassung

Nacro is seeking an Insight and Engagement Co-ordinator for a 12-month, full-time, home-based role covering London, Kent, Surrey and Sussex with regular travel. Salary starts at £28,851 per year, rising to £29,572 on performance within the first year.

The role sits in CAS-2, providing short-term accommodation and support to people on bail or licence without a suitable address. Key duties include engaging with HMPPS and other partners, organizing meetings and events, gathering residents' views,

Qualifikationen

• Strong Excel and PowerPoint skills.
• Experience engaging with stakeholders and delivering meetings/events/presentations.
• Experience analysing quantitative and qualitative information.

Aufgaben

• Stakeholder engagement: Build relationships with HMPPS, prison, court and probation staff, community organisations and other partners.
• Engagement activities: Organise and deliver meetings, presentations and events, adapting communication for different audiences.
• Resident involvement: Engage with CAS-2 residents to gather their views and feedback about the service.
• Data and insight: Use Excel and other information to analyse referrals, resident journeys, experiences and service performance.
• Reporting: Produce accurate monthly performance reports and identify trends, themes and recommendations.
• Organisation: Manage your own diary, competing priorities, travel and deadlines while maintaining accurate records.
• Teamwork and judgement: Work collaboratively, use evidence to make decisions, respond to feedback and escalation issues when appropriate.

Kenntnisse

Excel

PowerPoint

Stakeholder engagement

Data analysis

Jobbeschreibung

Insight and Engagement Co-ordinator

his is a 12-month, full-time, home-based role with Nacro, covering London, Kent, Surrey and Sussex, with regular travel across the area. The salary starts at £28,851 per year, with potential progression to £29,572 within the first year, subject to performance.

The role sits within Nacro's Community Accommodation Service, Tier 2 (CAS-2), which provides short-term accommodation and support to people on bail or licence who do not have a suitable address.

Main responsibilities

• Stakeholder engagement: Build relationships with HMPPS, prison, court and probation staff, community organisations and other partners.
• Engagement activities: Organise and deliver meetings, presentations and events, adapting communication for different audiences.
• Resident involvement: Engage with CAS-2 residents to gather their views and feedback about the service.
• Data and insight: Use Excel and other information to analyse referrals, resident journeys, experiences and service performance.
• Reporting: Produce accurate monthly performance reports and identify trends, themes and recommendations.
• Organisation: Manage your own diary, competing priorities, travel and deadlines while maintaining accurate records.
• Teamwork and judgement: Work collaboratively, use evidence to make decisions, respond to feedback and escalation issues when appropriate.

What they are looking for

The ideal candidate will have:

• Good Excel and PowerPoint skills.
• Strong written, verbal and presentation skills.
• Experience engaging with different stakeholders and delivering meetings, events or presentations.
• Experience analysing both quantitative and qualitative information.
• Good organisation and diary-management skills.
• The ability to manage competing priorities and regular travel.
• Good judgement and the confidence to seek advice when necessary.
• A full driving licence, own vehicle and business insurance.

You must be based in London, Kent, Surrey or Sussex.

You must be willing and able to travel regularly across the allocated area.

No visa sponsorship is available.

The role requires an Enhanced DBS, BPSS and HMPPS check.

Full driving licence, own vehicle and business insurance are essential.

Proud member of the Disability Confident employer scheme

Company: Nacro Salary: from £28,851 a year Hours: Full-time Working pattern: Remote Job type: Temporary Posting date: 11 Sept 2026 Closing date: 27 Sept 2026