Quality Manager - Troubleshooting (f/d/m)

nextbike GmbH; Leipzig; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading bike-sharing company in Leipzig is seeking a Quality Manager to enhance bike-sharing systems' reliability. The role involves troubleshooting hardware issues, developing SOPs, and collaborating with cross-functional teams. Candidates should have a technical degree, strong English and German skills, and 3+ years of relevant experience. Flexible working models are offered.

Leistungen

Flexible working models

SpenditCard with a monthly credit top-up

Corporate health management workshops

Access to nextbike rental bikes

Qualifikationen

• 3+ years of experience in technical project management or systematic hardware failure analysis.
• Ability to explain complex technical concepts clearly to diverse audiences.
• Experience working in an international environment is an advantage.

Aufgaben

• Analyze hardware failures and perform troubleshooting.
• Develop and implement Standard Operating Procedures (SOPs).
• Collaborate cross-functionally with Product, Engineering, and Operations teams.

Kenntnisse

Technical project management

Systematic hardware failure analysis

Microelectronics knowledge

E-bike systems knowledge

Clear communication

Excellent English skills (C1)

Good German skills (B2 or higher)

Ausbildung

Technical Bachelor’s degree

Jobbeschreibung

Your mission

Help us making our national and international bike-sharing systems even more reliable! As a Quality Manager - Troubleshooting (f/m/d), you’ll take responsibility for the performance of our hardware - from systematic failure analysis to solution development and implementation across our fleet. Your work ensures that our systems remain stable, efficient, and user-friendly in the long term. Here’s what you can look forward to:

• Analyze hardware failures, identify their causes, create thorough Root Cause Analyses (RCAs), and perform efficient troubleshooting
• Develop and implement clear Standard Operating Procedures (SOPs), ensuring solid documentationof all process steps
• Hand over solutions in a structured way to our operations and project teams, and make sure they work effectively in the field
• Use data to evaluate the effectiveness of implemented measures and identify improvement opportunities early on
• Collaborate closely and cross-functionally with teams from Product, Engineering, and Operations

Your profile

• A completed technical Bachelor’s degree (e.g. in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a similar field) orseveral years ofrelevant professional experience in a technical environment (ideally in the bicycle industry)
• Excellent English skills (C1 level) and good German skills (B2 level or higher)
• Proven experience of 3+ years in technical project management and/or systematic hardware failure analysis
• Ability to explain complex technical concepts in a clearand audience-appropriate way
• Solid know-how in microelectronics, e-bike systems, as well as RCA methods and troubleshooting
• Experience working in an international environment is an advantage
• Willingness to work on-site (ideally 4 days per week) at our beautiful headquarters in Leipzig-Plagwitz
• Willingness to travel nationally and internationally

Why nextbike?

Benefits

• A job that sustainably improves your quality of life and that of others
• Flexible working models and structures to foster creative freedom
• A fixed workplace within the company as well as the option to work in the FlexOffice
• SpenditCard with a monthly credit top-up
• Various offers & discounts through the Corporate Benefits shopping network
• Corporate health management including Body & Mind workshops
• A strong team culture with flat hierarchies
• An international network of colleagues
• Access to nextbike rental bikes