Quality Assurance & Delivery Agent

iMusician Digital AG; Berlin; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

iMusician Digital AG in Berlin is seeking a Quality Assurance & Delivery Agent (full-time) to join our team from November. The role focuses on ensuring metadata, audio, and artwork quality across music releases in the iMusician Admin platform, while aligning with platform style guides.

You will also manage features like Content ID, take ownership of a specialization, and collaborate with artists, labels, and internal teams to drive continuous QA improvements.

Qualifikationen

• Proven experience in QA and release delivery in music/digital distribution.
• Ability to analyze problems, identify root causes and propose practical solutions.
• Strong communication skills with internal teams, artists and labels.

Aufgaben

• Check metadata, audio quality, and artwork quality of music releases in the iMusician Admin platform according to platform style guides.
• Check additional products such as release features or Content ID and perform related admin tasks.
• Take charge of a specialization within the team and report on performance and process improvements.
• Acquire advanced knowledge of shop guidelines and internal processes.
• Assist Team Lead and wider iMusician teams in identifying issues and implementing improvements in QA & Delivery processes.
• Support Team Lead in execution of QA & Delivery improvement initiatives.

Kenntnisse

Analytical mindset

Attention to detail

Time-management

Excellent communication

Fluency in English

Team collaboration

Jobbeschreibung

Your mission

We are looking for a Quality Assurance & Delivery Agent (full time)) to join our Berlin based team from November. The position includes, amongst other things:

• Checking metadata, audio quality, and artwork quality of music releases in the iMusician Admin platform knowing and meeting different platforms style guides standards
• Checking additional products such as release features or Content ID and performing the administrative tasks that come with them
• Taking charge of a specialization within the team (e.g. Urgent cases, Helpdesk duties, supporting Team Lead, Internal Knowledge Management, Features)
• Being responsible for individual performance goals and reporting + specialization
• Acquiring advanced competency in shop guidelines and internal processes
• Assisting both, Team Lead and wider iMusician teams, in identifying issues, providing solutionswhere possible and improving Quality Assurance & Delivery related processes.
• Supporting Team Lead in execution of Quality Assurance & Delivery improvement initiatives.

Your profile

• Based in Berlin with the ability to work on-site and hybrid as required.
• Experience in the music industry (digital distribution, label operations, or DSP standards)
• Technical and Analytical Mindset: Comfortable working with digital platforms and tools; able to analyze problems, identify root causes, and propose practical solutions efficiently.
• Strong attention to detail and ability to maintain high quality standards under time pressure
• Organized and proactive, with strong time-management and prioritization skills
• Excellent verbal and written communication skills, capable of collaborating with internal teams, artists, and labels, and providing clear feedback or instructions.
• Fluency in English is required; proficiency in additional languages is a strong advantage
• Eagerness to learn and continuously improve technical and product knowledge