Quality Assurance & Delivery Agent

Imusician Digital; Berlin; Hybrid; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Imusician Digital in Berlin is seeking a Quality Assurance & Delivery Agent (full-time) to join our local team from November. You will check metadata, audio quality, and artwork quality of music releases across our Admin platform, ensuring compliance with platform style guides and standards.

The role requires on-site work with hybrid options as needed, a strong attention to detail, and excellent written and verbal communication.

Qualifikationen

• Based in Berlin with on-site and hybrid work options.
• Experience in the music industry (digital distribution, label operations, or DSP standards).
• Technical and analytical mindset; able to analyze problems and propose solutions.
• Excellent attention to detail and ability to maintain quality under deadlines.
• Organized and proactive with strong time-management and prioritization skills.
• Excellent verbal and written communication; capable of collaborating with teams, artists and labels.
• Fluency in English is required; proficiency in additional languages is a plus.
• Eagerness to learn and improve technical and product knowledge.

Aufgaben

• Check metadata, audio quality, and artwork quality of music releases across platforms.
• Check additional products such as release features or Content ID and perform admin tasks.
• Take charge of a specialization within the team (e.g. Urgent cases, Helpdesk duties, knowledge management).
• Be responsible for individual performance goals and reporting + specialization.
• Acquire advanced competency in shop guidelines and internal processes.
• Assist Team Lead and wider teams in identifying issues and proposing improvements.
• Support Team Lead in executing QA & Delivery improvement initiatives.

Kenntnisse

Attention to detail

Communication skills

Organizational skills

Analytical mindset

Time management

English fluency

Additional languages

Music industry experience

Jobbeschreibung

Your mission

We are looking for a Quality Assurance & Delivery Agent (full time)) to join our Berlin based team from November. The position includes, amongst other things:

• Checking metadata, audio quality, and artwork quality of music releases in the iMusician Admin platform knowing and meeting different platforms style guides standards
• Checking additional products such as release features or Content ID and performing the administrative tasks that come with them
• Taking charge of a specialization within the team (e.g. Urgent cases, Helpdesk duties, supporting Team Lead, Internal Knowledge Management, Features)
• Being responsible for individual performance goals and reporting + specialization
• Acquiring advanced competency in shop guidelines and internal processes
• Assisting both, Team Lead and wider iMusician teams, in identifying issues, providing solutionswhere possible and improving Quality Assurance & Delivery related processes.
• Supporting Team Lead in execution of Quality Assurance & Delivery improvement initiatives.

Your profile

• Based in Berlin with the ability to work on-site and hybrid as required.
• Experience in the music industry (digital distribution, label operations, or DSP standards)
• Technical and Analytical Mindset: Comfortable working with digital platforms and tools; able to analyze problems, identify root causes, and propose practical solutions efficiently.
• Strong attention to detail and ability to maintain high quality standards under time pressure
• Organized and proactive, with strong time-management and prioritization skills
• Excellent verbal and written communication skills, capable of collaborating with internal teams, artists, and labels, and providing clear feedback or instructions.
• Fluency in English is required; proficiency in additional languages is a strong advantage
• Eagerness to learn and continuously improve technical and product knowledge