Public Safety Dispatcher (Seasonal)

National Park Service; Deutschland; On-site; EUR 29,000 - 38,000; Full time

Job summary

The National Park Service seeks a Seasonal Public Safety Dispatcher for the Intermountain Region. The position supports emergency communications in a center, handling calls, dispatching police, EMS, and other resources.

Anticipated entry on duty in May 2027; open to the first 100 applicants. The role is demanding, with shift work, long hours, and the need to stay calm under stress, in a secured environment.

Responsibilities

• Provide public safety dispatch services in an emergency communications center.
• Obtain, verify, and analyze incident information to dispatch resources.
• Document incident data in CAD and CJIN; operate under stressful, shift-work conditions.

Job description

This listing is a summary.

Open: October 6, 2026 — Closes: October 13, 2026

Summary

You will serve as a Public Safety Dispatcher (Seasonal) for the Intermountain Region, National Park Service. Anticipated Entry on Duty: May 2027 Open to the first 100 applicants.

Major Duties

Some of the major duties you will perform include but are not limited to the following: Provide public safety dispatch services in an emergency communications center setting. Specifically, the incumbent will obtain, verify and analyze incident information including location, reporting party contact information, nature and severity of the incident while applying effective communication skills to control the call via telephone and/or radio. Apply knowledge of geography, resource availability and accessibility, and agency specific systems to dispatch appropriate resources to an incident. Accurately document (in real time) incident information including, but not limited to reporting party contact information, incident details, changes in severity or conditions, responder status and call priority. Information is documented in a computer automated dispatch system (CAD). Enter person and vehicle information into the Criminal Justice Information Network and disseminates returns for critical information pertaining to officer and/or public safety. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher.