Project Manager

ZONTAL; Nordrhein-Westfalen; Vor Ort; EUR 50.000 - 60.000; Vollzeit

Zusammenfassung

A data management platform is seeking an early-career Project Manager - SaaS Deployments. You will coordinate customer deployments, ensuring projects stay on time and budget while leveraging your SaaS implementation experience. Key responsibilities include facilitating Agile processes and maintaining project documentation. Ideal candidates should have 1–2 years in project coordination and possess strong organizational and communication skills, with fluency in English. This is a full-time on-site position in Germany.

Qualifikationen

• 1–2 years of experience in SaaS implementation or technical project coordination.
• Working knowledge of Agile and software delivery fundamentals.
• Strong organizational skills with ability to manage multiple priorities.
• Excellent communication skills for clear writing and meeting facilitation.

Aufgaben

• Plan and run software and project deployments.
• Track quality, timeline, and budget, addressing risks early.
• Facilitate Agile ceremonies and ensure clear project scope.
• Host customer touchpoints and manage stakeholder communication.
• Coordinate resources and forecast effort across teams.
• Produce weekly updates and engage with Customer Success.

Kenntnisse

SaaS implementation

Technical project coordination

Strong organization

Excellent communication

Fluent in English

Jira

Confluence

Jobbeschreibung

Project Manager - SaaS Deployments - Early Career

About the role

ZONTAL is a Scientific Data Management platform that helps life-science organizations harmonize and govern their research data. As an early-career Delivery Manager, you’ll coordinate small to mid-size customer deployments, align cross-functional teams, and ensure projects land on time, on scope, and on budget. You’ll learn our domain (scientific R&D, data pipelines, lab systems) while practicing disciplined project execution and excellent customer communication.

What you’ll do

• Plan & run software + project deployments: Build and maintain project plans, schedules, RAID logs, and status reports across one or more concurrent projects.
• Own outcomes: Track quality, timeline, and budget; escape risks early and drive mitigations to resolution.
• Facilitate delivery: Organize and lead standups, Agile sprint reviews, and backlog grooming for ZONTAL project teams; ensure clear scope and acceptance criteria.
• Delight customers: Host recurring touch points, capture decisions, manage action items, and drive change-request processes, summarizing and communicating outcomes with transparency.
• Coordinate resources: Forecast effort, request assignments, and sequence work across Solution Owners, Data Engineers, and Support.
• Release readiness: Orchestrate release planning, cutover checklists, and go-live communications; support hypercare.
• Continuously improve: Capture lessons learned; propose process improvements to our delivery playbooks and cross-team communication.
• Report & communicate: Produce concise weekly updates, executive readouts, and milestone reviews for internal and external stakeholders. Work closely with Customer Success to ensure customer outcomes.
• Ensure compliance & quality: Follow internal standards and state-of-the-art software delivery practices; contribute to audit-ready documentation.

What you bring (must-haves)

• 1–2 years’ experience in SaaS implementation / professional services / technical project coordination (internships and co-ops count).
• Working knowledge of software delivery fundamentals (Agile basics, SDLC, environments, releases, change control).
• Strong organization and follow-through: you keep plans current, meetings purposeful, and stakeholders aligned.
• Excellent communication: clear writing, crisp meeting facilitation, and calm, customer-first demeanor.
• Comfortable with common tools: Jira (or similar), Confluence, Excel/Sheets, Slack, and presentation tools.
• Ability to work across time zones and manage multiple priorities.
• Fluent in English (for all business communications)

Bonus points (nice-to-haves)

• Exposure to life sciences / scientific software (e.g., LIMS, ELN, SDMS) or lab workflows; familiarity with GxP concepts.
• Basic understanding of data pipelines/ETL, file formats, or cloud fundamentals (AWS preferred).
• Certifications: CAPM, ScrumMaster, PSM I, or progress toward PMP.
• Experience coordinating with external partners or systems integrators.

How you’ll work here

• Agile, iterative delivery wherever possible, with clear definitions of “done”.
• We use industry-standard tools, such as JIRA/Confluence, Monday, etc.
• Customer-backed planning: align scope and strategy with customer stakeholders and ZONTAL leadership.
• Transparency & control: disciplined project controlling, change management, and risk tracking.
• Collaboration first: frequent syncs with Solution Owners, Data Engineers, Support, and Product.