Program Specialist- Residential (Day Shift Monday- Friday)

Help Foundation, Inc.; Köhn; On-site; EUR 42,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

10 holidays

401(k) with immediate fully vested 6‑m

Referral bonuses

OnDemand Pay

Job summary

HELP Foundation, Inc. seeks a Program Specialist to ensure residential program services meet high standards under the supervision of the Program Manager.

You will handle documentation, client assessments, and team coordination to deliver person-centered support. Responsibilities include staff training, file organization, and active participation in staffing discussions, with a focus on safety, compliance, and quality of life for clients.

Qualifications

• Must have a high school diploma or GED; a 4-year degree in a relevant field is preferred.
• Minimum of 1-year experience in the field of Developmental Disabilities.
• Minimum of 1-year understanding, interpreting and implementing consumer ISP goals and objectives.
• Must have at least 2 years of experience using and/or reviewing service documents and records.
• Above average knowledge of provider licensure rules.
• Above average computer skills and ability to use Microsoft Office.
• Requires good time management and organization skills.
• Must possess exceptional verbal and written communication skills.
• Must be able to carry an Agency phone and be on-call.
• Must maintain CPR/First Aid Certification; training available onsite.
• Must have a valid Ohio Driver’s License with less than 6 points.
• Successfully pass a background check that includes a BCI and FBI criminal history check.

Responsibilities

• Prepares necessary consumer programmatic documentation, including the writing of skill development documents, HPC’s, behavior support documents as needed.
• Lead contact for the team with SSA’s.
• Conducts appropriate client assessments and collect and analyze data regarding the consumer’s response to interventions.
• Assures that the consumer’s ability to provide informed consent is assessed and documented.
• Responsible for assuring that client needs are met.
• Responsible for attending client team meetings and is involved with the negotiations regarding client staffing needs.
• Trains staff in the delivery of consumer service plans and communicate changes in plans to appropriate personnel at the agency.
• Responsible for organizing and maintaining consumer files.
• Participates in regular meetings reviewing client needs/quality of life and all client documentation.
• Responsible for involving appropriate team members when consumer needs or circumstances change.
• Ensures that client needs are accurately assessed in the ISP.
• Participates in the investigation of incidents that affect consumers and take the lead role in the development of a prevention plan.
• Demonstrates awareness of, follows all safety policies and procedures, and adheres to all recommended safe work practices.
• Drives his/her personal auto between assignments, and transport clients as required.
• Performs other duties or special projects as required or as assigned.

Skills

Verbal and written communication

Time management

On-call availability

Driving

Microsoft Office

Education

High school diploma or GED

4-year degree (preferred)

Tools

Microsoft Office

Job description

Description

About HELP Foundation:

HELP is our passion! For more than 50 years, HELP Foundation has served people with intellectual and developmental disabilities. We provide residential, employment, transportation and day support services for adults and summer enrichment opportunities for children.

What HELP offers our Program Specialist:

• Opportunity to earn anywhere from $47,000 to $56,000 annually
• A wide offering of healthcare and voluntary benefits offered as soon as the first of the month following 30 days of employment
• Paid Time-Off (PTO) with an additional 10 paid holidays
• 401(k) plan offering with an immediate fully vested matching program after completion of 6 months of service
• Referral bonuses paid after the referred employee completes 90 days of service
• OnDemand Pay options rather than having to wait for pay day

Position Summary

Under general supervision of the Program Manager, provides a level of assurance that residential program services are being provided to the highest possible standards.

Essential Job Functions

• Prepares necessary consumer programmatic documentation, including the writing of skill development documents, HPC’s, behavior support documents as needed.
• Lead contact for the team with SSA’s
• Conducts appropriate client assessments and collect and analyze data regarding the consumer’s response to interventions.
• Assures that the consumer’s ability to provide informed consent is assessed and documented.
• Responsible for assuring that client needs are met.
• Responsible for attending client team meetings and is involved with the negotiations regarding client staffing needs.
• Trains staff in the delivery of consumer service plans and communicate changes in plans to appropriate personnel at the agency.
• Responsible for organizing and maintaining consumer files.
• Participates in regular meetings reviewing client needs/quality of life and all client documentation.
• Responsible for involving appropriate team members when consumer needs or circumstances change.
• Ensures that client needs are accurately assessed in the ISP.
• Participates in the investigation of incidents that affect consumers and take the lead role in the development of a prevention plan. Works collaboratively with managers and others on other aspects of the process.
• Demonstrates awareness of, follows all safety policies and procedures, and adheres to all recommended safe work practices. Also contributes to the control of hazards in specified area of responsibility.
• Drives his/her personal auto between assignments, and transport clients as required.
• Performs other duties or special projects as required or as assigned.

Requirements

• Must have a high school diploma or GED; a 4-year degree in a relevant field is preferred.
• Minimum of 1-year experience in the field of Developmental Disabilities
• Minimum of 1-year understanding, interpreting and implementing consumer ISP goals and objectives
• Must have at least 2 year of experience using and/or reviewing service documents and records
• Above average level of knowledge and understanding of provider licensure rules
• Above average computer skills and ability to use Microsoft Office
• Requires good time management and organization skills
• Must possess exceptional verbal and written communication skills
• Must be able to carry an Agency phone and be on-call
• Must maintain current Med Pass and CPR/First Aid Certification; training available for CPR and Med Pass onsite
• Must have a valid Ohio Driver’s License with less than 6 points
• Successfully pass a background check that includes a BCI and FBI criminal history check

American’s with Disabilities Specifications

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.