Program Manager, Professional Services - West

Airtable; Deutschland; Vor Ort; EUR 162.000 - 199.800; Vollzeit

Benefits dieser Stelle

Benefits package

Restricted stock units

Zusammenfassung

Airtable is seeking a Technical Project Manager in Germany to lead delivery for complex customer engagements. The position requires 5+ years of experience, fluency in AI tools, and strong project management skills.

The ideal candidate will manage all aspects of project delivery from kickoff to go-live, coordinating with both internal teams and external partners.

Airtable offers a dynamic work environment and encourages applications from diverse backgrounds.

Qualifikationen

• 5+ years of experience in managing technical delivery for external customers.
• Fluency with AI tools in delivery workflows.
• Experience with both Agile and Waterfall project management.

Aufgaben

• Serve as primary delivery lead for enterprise customers.
• Own project plan including scope, budget, and schedule.
• Guide customers through AI workflow transformation.

Kenntnisse

Technical delivery

AI fluency

Project management

Agile methodologies

Waterfall methodologies

Ausbildung

PMP or equivalent PMO certification

Tools

Airtable

Jobbeschreibung

About Airtable

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens.

The Technical Project Manager runs delivery on our most complex engagements. This is a technical delivery lead position with accountability across an Airtable PS team, external development partners, and enterprise customer stakeholders, all moving toward shared milestones across different cadences, compliance requirements, and organizational dynamics.

What you’ll do

• Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
• Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
• Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
• Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies force tradeoffs.
• Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.
• Use AI tools actively in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication. You don\'t just manage teams using AI; you use it yourself.
• Manage scope formally: track change requests, assess impact on timeline and budget, and run the change order process when the engagement evolves beyond the original SOW.
• Sequence work across Agile sprint cycles and Waterfall delivery milestones depending on what the engagement demands, and shift the model when reality requires it.
• Hold external partners accountable across organizational boundaries, by relationship and clarity, not authority.
• Coordinate compliance, security, access management, and third‑party approvals in regulated enterprise environments.
• Keep executive stakeholders accurately informed without requiring them to understand the technical details.
• Work directly in Airtable as an operational tool; hands‑on platform fluency is required.

Who you are

• You have delivered technical programs for external customers in a professional services or consulting context, not just managed internal projects. You\'ve run steering committees, managed scope conversations, and owned customer outcomes with real accountability.
• 5+ years managing technical delivery in complex, multi-stakeholder environments, with accountability for outcomes across teams you don\'t directly control. You lead through influence and clarity, not organizational authority.
• You are genuinely fluent with AI tools, not aspirationally. You use AI in your daily delivery workflow, have an informed perspective on where agentic systems create leverage and where they introduce risk, and can help customers navigate both.
• You have worked directly in Airtable or a comparable platform, not managed people who do. You understand how components interact, identify dependency and sequencing issues by looking at the system, and build the tools your team uses to run delivery operations.
• PMP or equivalent PMO certification. You know formal project management methodology and apply it as the structure that keeps complex engagements from quietly going off course.
• You operate fluidly across Agile and Waterfall. You know which model fits the engagement and can run both without defaulting to whichever is more comfortable.
• When plans break, you create order. You don\'t wait for someone else to lead.
• Delivered in enterprise environments with real compliance, security, and access management requirements. You plan around constraints, not past them.
• Track record of coordinating delivery across organizational boundaries: external partners, customer teams, or both.
• You communicate across the full room: executive-ready updates for C-level stakeholders, direct technical direction for delivery teams, and clear framing for the business SMEs whose work is changing.

Compensation and benefits

Compensation awarded to successful candidates will vary based on work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on‑target earnings range for this role is $179,500-$221,500 USD. For all other work locations (including remote), the on‑target earnings range for this role is $162,000-$199,800 USD.

Legal and equal opportunity information

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any characteristic protected under applicable federal and state laws, regulations, and ordinances. Learn more about your EEO rights as an applicant.

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If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.