Produktmanager

SeatBoost; Köln; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading digital platform for travel upgrades is seeking a proactive Product Manager to manage marketing partnerships and enhance user experience. The ideal candidate has at least 5 years of experience in the airline industry, excels in communication, and has a strong customer-centric attitude. This remote role offers flexibility and competitive pay.

Qualifikationen

• Minimum 5 years of experience in airline industry or vendor.
• Expertise in managing marketing partnerships.
• Ability to communicate in a second foreign language is a plus.

Aufgaben

• Acquire and manage marketing partnerships.
• Enhance user interface based on data analysis.
• Support B2B marketing initiatives.

Kenntnisse

Experience in managing third-party marketing partnerships

Fluent in English

Strong organizational skills

Customer-centric attitude

Familiar with Google Workspace

Interpersonal skills

Tools

Microsoft 365

Jobbeschreibung

For immediate hire +++

Please acknowledge the minimum qualifications before applying +++

Company Description

SeatBoost is a digital platform enabling air travelers to bid for premium seat upgrades in open auctions up until the last minute. SeatBoost captures demand and willingness-to-pay for airlines while offering a gamified, self-service upgrade solution for travelers. With fully integrated and automated process flows, SeatBoost is a leading technology and service vendor.

To learn more about SeatBoost, visit http://seatboost.com

Role Description

SeatBoost is looking for an experienced, energetic and proactive team member to manage SeatBoost products and assist in daily operations full-time.

In your role as Product Manager, you will be responsible for

• Acquiring new and managing existing third-party marketing and incentive partnerships.
• Managing SeatBoost’s B2C marketing products as well as platform-related operational e‑mailing.
• Maintaining and continuously enhancing the design, customization and usability of the SeatBoost user interface based on data analysis, best practice as well as user and industry trends.
• Supporting B2B marketing initiatives.

You will support other team members in the Operations team in various tasks, e.g. customer service, airport promoter scheduling and management, when and where needed.

The position is remote; you will work virtually. In order to work most efficiently, the ideal candidate is based in a time zone range between UTC+2 and UTC-5.

You will report directly to the Chief Operating Officer.

Occasional traveling is required.

Qualifications

• You have worked at a commercial scheduled-service airline or airline industry vendor, e.g. GDS, for a minimum of 5 years and are familiar with ancillary processes in the airline industry.
• You feel comfortable in an allrounder role and have expertise in managing third-party marketing and incentive partnerships as well as B2C and B2B marketing.
• Experience in customer service, digital sales, usability testing or payment processes is a plus.
• You focus on solutions, not problems.
• You speak and write fluent English. A second foreign language is a plus.
• You have strong organizational, presentational and negotiation skills.
• You have a customer‑centric attitude and are able to build trusted relationships with partners.
• You act with respect, confidence and empathy in different cultures.
• You communicate proactively and relevantly and have excellent interpersonal skills.
• You are familiar with Google Workspace and Microsoft 365 office programs.
• You self‑manage your work-life balance based on flexible working hours.

Applications not meeting the above criteria cannot be considered.

SeatBoost pays competitively.

SeatBoost is an equal opportunity employer and values diversity. SeatBoost does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status or other.