Production Support Engineer (m/f/d)

Advantest; Böblingen; On-site; EUR 60,000 - 90,000; Full time

Job summary

Advantest Germany GmbH is seeking a skilled Field Service Engineer to install, calibrate, upgrade, and maintain Advantest test systems at customer sites in a production setting.

You will troubleshoot complex hardware and software, manage spare parts, and integrate systems into customers’ environments while collaborating with global teams.

Qualifications

• University degree or higher in electronic engineering, mechatronics, or a technical field with hands-on experience.
• Strong practical skills in mechanical assembly, electronics and handling heavy components.
• Knowledge of MS Office; Linux (Redhat), IT networks, and diagnostics software preferred.
• Strong troubleshooting on hardware and software; good communication and presentation skills.
• Ability to work in a global team and at customer sites; valid driver's license; fluent German and English.

Responsibilities

• Install, upgrade, calibrate, and maintain Advantest test systems at customer sites.
• Troubleshoot and repair complex test systems and peripheral equipment.
• Manage spare parts and handle heavy assemblies safely.
• Support test cell operations and system integration into customer production.
• Configure system software per customer requirements and Advantest regulations.
• Collect customer requirements for product improvements and new developments.
• Lead short-term projects using project management methods.

Skills

Mechanical assembly

Electronics troubleshooting

Heavy components

Linux knowledge

MS Office

IT networks

Diagnostics software

German language

English language

Education

Electronic Engineering

Mechatronics

Technical/Associate degree

Tools

MS Office

Linux (Redhat)

IT networks

Diagnostics software

Job description

• Mechanical and electrical installation, setup, upgrade, calibration, and maintenance of Advantest Test systems according to quality standards.
• Comprehensive hands-on troubleshooting, diagnosis, and repair of complex test systems and peripheral equipment.
• Spare parts management, including the physical handling, exchange, and installation of heavy assemblies and mechanical/electronic components.
• Test Cell Support and docking/undocking of test systems.
• Integration of systems, hardware interfaces, and services into the customer's production environment.
• Install, adapt, and configure systems software (e.g., Operating System, Tester Software, diagnostic tools, etc.) according to customer requirements and Advantest regulations.
• Solves a broad range of hardware and software problems of varying scope and complexity directly at the machine level.
• Collect, evaluate, and provide customer requirements for consideration in product improvements and new product developments.
• Handle short-term projects and achieve results by applying project management methodology.

• University Degree / Master / Bachelor in Electronic Engineering, Mechatronics, or technical school (associate engineering degree) inclusive practical, hands-on experience.
• Solid practical skills in mechanical assembly, electronics, and manual handling of heavy system components.
• Knowledge in MS Office. Preferred skills in Linux (Redhat) operating system, IT networks, and software-based system diagnostics.
• Strong hands-on mentality and demonstrated troubleshooting skills on both hardware and software levels.
• Communication and presentation skills.
• Ability and motivation to work in teams and in a global environment.
• Physical resilience and ability to work with minimum supervision under pressure directly on-site at customer facilities.
• Valid driver's license.
• Fluent German and English language skills.