Product Specialist

DeepCamp; Berlin; Hybrid; EUR 55,000 - 65,000; Full time

Job summary

Cosuno is looking for a Product Specialist who becomes the go-to product expert for our customers, from demos to strategic conversations with enterprise accounts. You will lead customer meetings, run feedback sessions and workshops, and translate insights into prioritized input for our product and engineering teams.

You’ll work close to customers in Berlin or remotely, explaining complex workflows clearly, managing expectations, and helping accelerate successful deployments across our SaaS

Qualifications

• 2-4 years in a customer-facing product role in B2B SaaS.
• Ability to learn a complex product fast and explain it clearly to diverse audiences.
• Comfort leading meetings, handling tough questions and saying no with reasons.
• Experience managing projects with external stakeholders and coordinating timelines.
• Ability to pull usage data to back up feedback and decisions.
• Fluent in German (C2) and English.

Responsibilities

• Be the go-to product expert for sales, customer success and account management.
• Lead customer meetings and run feedback sessions, roadmap conversations and workshops.
• Find solutions within the product and translate feedback into prioritized input for PMs.
• Explain non-built features to customers and justify decisions when not building them.
• Project-manage custom developments with Product and Engineering and ensure on-time delivery.
• Assist in demos and present roadmap and product decisions to customers and prospects.

Job description

Cosuno# Product SpecialistBerlin/Remote · REMOTEFree account · 30 seconds## About the roleBecome the person who knows Cosuno best, and the one our customers want in the room. YOUR MISSION Cosuno is the platform where construction companies run their tenders: general contractors invite subcontractors to bid, compare the offers and award the contracts. More than €100 billion in bid volume has already been tendered on our platform. Our customers run complex procurement processes on Cosuno, and our commercial teams need someone who knows the product in every detail. As our Product Specialist, you'll be that person. You'll know how every workflow behaves, which workarounds exist and where the product is heading. You'll lead the customer meetings that need deep product knowledge, from custom development projects to strategic conversations with our enterprise customers. You'll report directly to our Head of Product.### WHAT YOU'LL DOBe the go-to product expert. Sales, Customer Success and Account Management come to you first when a customer question goes beyond the standard. You answer all of them and turn recurring questions into answers everyone can find. Lead customer meetings. Run feedback sessions, roadmap conversations and workshops with our customers, including our largest enterprise accounts. Find solutions within the product. Sit down with customers, understand the problem behind the request and find creative ways to solve it with what we already have. Turn feedback into decisions. Back customer requests with usage data, check them against our product principles and give our PMs clear, prioritized input. When we won't build something, you explain to the customer why. Run custom developments. Project-manage custom developments for important customers: agree on scope, coordinate with Product and Engineering and deliver on time. Support demos. Join Sales in complex demos and present our roadmap and product decisions to customers and prospects. HOW WE WORK Close to the customer. We're very close to our customers and talk to them every week. Evidence over opinions. We decide what to build based on customer evidence and usage data, not on who asks loudest. AI-first. We're an AI-first company. AI is at the core of our product, and we work with Claude Code and other AI tools every day. WHAT YOU BRING 2-4 years in a customer-facing product role in B2B SaaS, e.g. as Product Specialist, Solutions Consultant, Customer Success Manager or Implementation Manager You learn a complex product in depth, fast, and explain it clearly to people with very different backgrounds You're confident in front of customers: you lead a meeting, handle tough questions and can say no with good reasons You've managed projects with external stakeholders, including scope, timelines and expectations You turn scattered customer feedback into clear, prioritized input, and you pull usage data yourself to back it up You use AI tools every day in your own work German at C2 level and fluent English: our customers work in German, our product and engineering team in English Bonus points for### experienceCosuno - Revolutionizing construction through technology. We are Cosuno - a fast-growing tech startup that is making the construction industry more efficient and transparent with our digital platform for tenders and procurement processes. Our goal: to solve the most complex challenges in the industry with innovation and simplicity. Artificial intelligence is the key to our solution: it analyzes millions of price data points and helps construction companies create precise and efficient bids. This not only saves our customers time but also helps them avoid unnecessary costs. But for us, it's not just about technology - it's about the people who drive it. At Cosuno, you will work with creative minds who are reshaping the construction industry. We believe in diversity because we know that the best ideas come from different perspectives. An inclusive### work environmentis a given for us. Join us - Build the future of construction.### Compensation€55K - €65K -### Salary€55K - €65K Find Jobs in Germany on Arbeitnow## Skills this role needsNot yet in DeepCamp: fintech\\_strategy forex\\_what\\_is\\_broker forex\\_what\\_is\\_pip forex\\_what\\_is\\_spread