Product Specialist

Cosuno; Berlin; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

MacBook Air

Team off-sites

Permanent contract

Job summary

Cosuno Ventures GmbH is seeking a Product Specialist to become the go-to product expert for our customers. You will lead meetings, run workshops, and translate feedback into actionable product decisions, while coordinating with Product and Engineering on custom developments.

You will work close to customers, use AI tools daily, and communicate in German (C2) and English, shaping product direction with senior leadership. Remote-first option in Germany with an office in Berlin is available.

Qualifications

• 2–4 years in a customer-facing product role in B2B SaaS.
• Ability to learn a complex product quickly and explain it clearly.
• Strong presentation skills; able to lead meetings and handle tough questions.
• Experience managing projects with external stakeholders.
• Turn scattered feedback into clear, prioritized input and back it with usage data.
• Daily use of AI tools in work.
• German at C2 level and fluent English.

Responsibilities

• Be the go-to product expert; answer questions beyond the standard.
• Lead customer meetings; run feedback sessions and roadmap workshops.
• Find solutions within the product by understanding customer problems.
• Back customer requests with data and explain decisions to stakeholders.
• Project-manage custom developments for important customers; coordinate with Product and Engineering.
• Support demos; present roadmap and product decisions to customers and prospects.

Skills

Customer-facing product role

B2B SaaS

Communication with customers

Project management

Feedback prioritization

Data-driven

AI tools usage

German C2 & English

Tools

Claude Code

Job description

Become the person who knows Cosuno best, and the one our customers want in the room.

YOUR MISSION

Cosuno is the platform where construction companies run their tenders: general contractors invite subcontractors to bid, compare the offers and award the contracts. More than €100 billion in bid volume has already been tendered on our platform.

Our customers run complex procurement processes on Cosuno, and our commercial teams need someone who knows the product in every detail. As our Product Specialist, you'll be that person. You'll know how every workflow behaves, which workarounds exist and where the product is heading. You'll lead the customer meetings that need deep product knowledge, from custom development projects to strategic conversations with our enterprise customers. You'll report directly to our Head of Product.

WHAT YOU'LL DO

• Be the go-to product expert. Sales, Customer Success and Account Management come to you first when a customer question goes beyond the standard. You answer all of them and turn recurring questions into answers everyone can find.

• Lead customer meetings. Run feedback sessions, roadmap conversations and workshops with our customers, including our largest enterprise accounts.

• Find solutions within the product. Sit down with customers, understand the problem behind the request and find creative ways to solve it with what we already have.

• Turn feedback into decisions. Back customer requests with usage data, check them against our product principles and give our PMs clear, prioritized input. When we won't build something, you explain to the customer why.

• Run custom developments. Project-manage custom developments for important customers: agree on scope, coordinate with Product and Engineering and deliver on time.

• Support demos. Join Sales in complex demos and present our roadmap and product decisions to customers and prospects.

HOW WE WORK

• Close to the customer. We're very close to our customers and talk to them every week.

• Evidence over opinions. We decide what to build based on customer evidence and usage data, not on who asks loudest.

• AI-first. We're an AI-first company. AI is at the core of our product, and we work with Claude Code and other AI tools every day.

WHAT YOU BRING

• 2–4 years in a customer-facing product role in B2B SaaS, e.g. as Product Specialist, Solutions Consultant, Customer Success Manager or Implementation Manager

• You learn a complex product in depth, fast, and explain it clearly to people with very different backgrounds

• You're confident in front of customers: you lead a meeting, handle tough questions and can say no with good reasons

• You've managed projects with external stakeholders, including scope, timelines and expectations

• You turn scattered customer feedback into clear, prioritized input, and you pull usage data yourself to back it up

• You use AI tools every day in your own work

• German at C2 level and fluent English: our customers work in German, our product and engineering team in English

Bonus points for experience in construction, construction tech or procurement, or with product enablement (help centre, webinars, product tours).

WHY US?

• Real impact: You work directly with our Head of Product and shape what we build, based on what you hear from customers.

• Work-life balance: Work fully remotely from anywhere in Germany, or from our office in Berlin Kreuzberg.

• Top‑notch equipment: A new MacBook Air.

• A great team: Regular company off‑sites and team events.

• Job security: A permanent contract in a stable, well‑funded company.

• Growth & feedback: An open feedback culture with regular 1:1s and development conversations.

ABOUT US

Cosuno – Revolutionizing construction through technology.

We are Cosuno – a fast-growing tech startup that is making the construction industry more efficient and transparent with our digital platform for tenders and procurement processes. Our goal: to solve the most complex challenges in the industry with innovation and simplicity.

Artificial intelligence is the key to our solution: it analyzes millions of price data points and helps construction companies create precise and efficient bids. This not only saves our customers time but also helps them avoid unnecessary costs.

But for us, it's not just about technology – it's about the people who drive it. At Cosuno, you will work with creative minds who are reshaping the construction industry. We believe in diversity because we know that the best ideas come from different perspectives. An inclusive work environment is a given for us.

Join us – Build the future of construction.