Product Manager - Hamburg

FREENOW; Hamburg; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading mobility platform seeks a Product Manager to enhance driver onboarding and document validation processes. This role involves crafting a seamless registration experience, leveraging data insights for improvements, and collaborating with cross-functional teams. Candidates should have over 5 years of product management experience and ideally some background in mobile products and analytics tools. A proactive attitude and strong partnership skills are essential for success in this role.

Leistungen

Sabbatical & special leave policies

Mobility budget for FREE NOW App

Health Insurance

Employee assistance program

Qualifikationen

• 5+ years of experience as a Product Manager.
• Experience with dual-track (delivery & discovery) processes.
• Experience with analytics tools is beneficial.
• Ideally, experience designing registration flows.

Aufgaben

• Own the end-to-end driver registration flow from sign-up to first trip.
• Identify andreduce friction points in onboarding.
• Improve conversion using better UX and automation.
• Collaborate with compliance and machine learning teams.

Kenntnisse

5+ years of experience as a Product Manager

Experience with dual-track processes

Experience with analytics tools like Tableau or Mixpanel

Background in building user-facing mobile products

Proactive and ownership mentality

Positive, solution-oriented approach

Tools

Tableau

Mixpanel

Jobbeschreibung

Location: Come and join us in Berlin, Hamburg or Barcelona. At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.

We’re looking for a Product Manager to join our Driver Enablement team. This role focuses on growing and managing the supply side of our platform by improving how drivers register, validate documents, and complete activation. It ensures prospective drivers can move through onboarding smoothly through better product flows, automation, and tooling. The position influences conversion, activation speed, and operational efficiency across our driver onboarding processes.

You’ll own a critical product area at the intersection of driver registration and document validation automation. This includes building and improving tools and experiences that help individual drivers register and get on the road quickly.

YOUR DAILY ADVENTURES WILL INCLUDE:

Driver Onboarding & Acquisition

• Own the end-to-end driver registration flow, from sign-up to first trip.
• Identify and address drop-offs, friction points, and delays using data and feedback.
• Improve conversion through better UX, automation, and ops collaboration.
• Experiment with product flows and incentive strategies to drive sign-ups and activations.
• Streamline document validation to be faster and more reliable.
• Expand automation across the full document lifecycle, from extraction (OCR), to validation against rules, to real-time error detection.
• Collaborate with compliance and machine learning teams to scale automation.
• Reduce the need for manual review while maintaining accuracy and trust.

Internal Tools

• Enhance the tools used by our ops teams to monitor and support drivers, resolve issues, and ensure compliance.

Product Execution

• Bring meaningful business impact.
• Drive discovery, delivery, and iteration across multiple user segments.
• Prioritize ruthlessly based on impact, effort, and operational alignment.
• Build strong partnerships with engineering, design, data, ops, and other teams.
• Maintain a clear roadmap and ensure stakeholder visibility and alignment.

TO BE SUCCESSFUL IN THIS ROLE:

• 5+ years of experience as a Product Manager.
• Experience with dual-track (delivery & discovery).
• Experience with Tableau, Mixpanel, or similar analytics tools.
• Background in building user-facing mobile products.
• Ideally, experience designing registration or sign-up flows.
• Ideally, experience working with data scientists or AI-powered products.
• Proactive, showing ownership.
• Positive, solution-oriented approach.
• Bias toward action.

BENEFITS & PERKS IN A NUTSHELL:

• Sabbatical & special leave policies.
• WeRoad partnership.
• Birthday, 24th + 31st December off.
• Mobility budget for FREE NOW App.
• Health Insurance.
• Employee assistance program.
• Plus more local benefits depending on your work location!

DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.

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