Process Excellence Manager (all genders)

3200 Accenture GmbH Company; Kronberg im Taunus; Hybrid; EUR 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Hybrid work options

Learning opportunities

Zusammenfassung

Accenture is seeking a motivated professional to help transform how large organizations work using AX Design and AI tools. You will gather insights, organize information, and support lifecycle processes across transformation programs.

Hybrid work options are available, with access to 30,000+ learning opportunities and AI-focused development. You'll contribute to innovative AI and process transformation initiatives for leading clients while growing your own expertise.

Qualifikationen

• Bachelor's Degree or equivalent qualification.
• Experience in process improvement, operations, business analysis, or related field.
• Hands-on experience with AI platforms (Claude, OpenAI, Codex, Gemini) including prompt design and evaluation.
• Basic understanding of agentic AI and multi-step automation in workflows.
• Knowledge of business process concepts and AI fundamentals.
• Strong written and verbal German communication (C1 or higher).

Aufgaben

• Use AI tools across tasks to create agents and templates for client assessments.
• Gather industry research, benchmark data and domain examples; organize into templates.
• Support process redesign documentation and change-impact tables.
• Prepare slides and data inputs for transformation roadmaps and methodology playbooks.
• Maintain the team’s IP documentation and reference library.
• Capture how AI agents interact within process workflows with AX Design awareness.

Kenntnisse

Process improvement

Business analysis

AI platforms

German (C1)

Research & writing

AI literacy

Ausbildung

Bachelor's Degree or equivalent

Jobbeschreibung

Your Mission

You're eager to learn how large organizations improve the way they work. You're comfortable doing research, organizing information, and helping the team stay on top of the details. You enjoy structure, take direction well, and want to understand how AI is changing the way your industry or function operates. You're experienced using AI tools and curious about how AI agents are being designed to interact within business processes — the emerging field of AX Design — and how thoughtful agent experience design can make process transformation more effective.

Your Daily Work

Utilize relevant AI tools across all tasks and deliverable creation, including the creation of agents and other tools to help facilitate: Gather industry or function research, benchmark data, and domain case examples; organize them into structured templates that support client assessments. Support process redesign documentation by recording workshop outputs, collecting data inputs, and preparing tables for change-impact assessments. Prepare slide and data inputs for transformation roadmap drafts and contribute sections to methodology playbooks and the reference library. Maintain the team's reference library and IP documentation, and complete assigned AI literacy and continuous-learning modules. Support the team in capturing how AI agents interact within process workflows — applying foundational AX Design awareness to ensure human-agent interaction points are clearly documented.

Who You Are

• Bachelor's Degree or equivalent qualification
• Experience in process improvement, operations, business analysis, or a related field, or equivalent coursework or internship
• Demonstrated hands-on experience with AI platforms (e.g., Claude, OpenAI, Codex, Gemini) including structures effective prompts, iterates on the output, and judges quality and reliability
• Basic understanding of agentic AI: how an agent differs from a chatbot, where multi-step automation fits a workflow, and an understanding of how to use agents
• Familiarity with basic business process concepts and AI fundamentals
• Strong written and verbal communication with German language skills at a minimum C1 level or higher.

PREFERRED QUALIFICATION

• Curiosity about how AI is changing the way businesses design and run their processes
• Collaborative mindset with the ability to support multiple team members across concurrent workstreams
• Familiarity with basic AI Design concepts — how AI agents are designed to interact within business processes and why it matters

What We Offer

• Flexible working models with hybrid and home-office options.
• Access to more than 30,000 learning opportunities, certifications, and AI-focused development programmes.
• Structured career development through mentoring, coaching, and continuous learning opportunities.
• Opportunity to work on innovative AI and process transformation initiatives for leading organisations.
• A collaborative environment that encourages personal growth, knowledge sharing, and professional development .

The Accenture Culture

Here, YOU are the catalyst for change

Your unique combination of skills, personality, and aspirations sets you apart. When distinct talents, strengths, and perspectives merge, the result is nothing short of extraordinary: ideas that propel the world forward.

This is why we champion diversity and personal development at Accenture. Create a working environment where you truly thrive; with responsibilities that resonate deeply; with a workload that is perfectly aligned with your capabilities; and methods that are tailored to your objectives.

How you wish to connect, further your development, and personally evolve rests in your hands. This is your career. We are mere facilitators, helping you shape it exactly as you envision.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Erklärung zur Chancengleichheit am Arbeitsplatz Wir sind der Meinung, dass niemand aufgrund seiner Andersartigkeit diskriminiert werden sollte. Alle Einstellungsentscheidungen werden unabhängig von Alter, Rasse, Glaubensbekenntnis, Hautfarbe, Religion, Geschlecht, nationaler Herkunft, Abstammung, Behinderung, Veteranenstatus, sexueller Orientierung, Geschlechtsidentität oder -ausdruck, genetischen Informationen, Familienstand, Staatsbürgerschaft oder anderen gesetzlich geschützten Kriterien getroffen. Unsere große Vielfalt macht uns innovativer, wettbewerbsfähiger und kreativer und hilft uns, unsere Kunden und unsere Gemeinschaften besser zu betreuen.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture