Principal Software Engineer (fmd)

Parloa; Berlin; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A leading Generative AI firm in Berlin seeks a Principal Software Engineer who will shape engineering strategies and architecture. Key responsibilities include writing code daily, defining technical strategies, mentoring Staff Engineers, and leading architecture for scalable enterprise solutions. Ideal candidates possess 12-15 years of experience and are driven by innovation and excellence.

Leistungen

Deutschland ticket

Urban Sports Club membership

Job Rad

Weekly sponsored office lunches

Flexible working hours

28 vacation days

Training and development budget

Regular team events and social activities

Qualifikationen

• Typically 12-15 years of experience with industry impact.
• Deeply experienced in enterprise-scale systems.
• Able to work on both strategic vision and technical details.

Aufgaben

• Deliver business value by writing code every day.
• Define and drive technical strategy across multiple domains.
• Lead cross-team architecture for enterprise-scale solutions.
• Mentor Staff Engineers and influence future talent.

Kenntnisse

Continuous Integration

Docker

Jenkins

Python

System Design

Agile

C/C++

Go

Systems Engineering

Software Development

Java

Distributed Systems

Jobbeschreibung

YOUR MISSION

Join us in reimagining customer experience with Agentic AI. As a Principal Software Engineer (f / m / d) you will play a critical role in shaping Parloas engineering strategy and architecture while staying close to the code. This role is about building resilient enterprise‑grade systems that can scale globally and helping us set the benchmark for engineering excellence in Europe and beyond.

IN THIS ROLE YOU WILL

• Deliver business value by writing code every day.
• Define and drive technical strategy across multiple domains and org‑wide initiatives.
• Lead cross‑team architecture and ensure solutions scale globally for enterprise adoption.
• Balance short‑term velocity with long‑term resilience making smart trade‑offs on complexity, cost and scalability.
• Remain hands‑on – whether writing foundational code, leading design reviews or refactoring key systems.
• Act as a force multiplier by mentoring Staff Engineers and influencing the careers of future Principal‑level talent.
• Serve as a trusted advisor to leadership ensuring engineering capacity matches market and customer demands.
• Set cultural standards for fearless iteration bias for action and pragmatic perfectionism design for tomorrow build for today.

OUR TECH STACK

TypeScript, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS

WHO YOU ARE

• A seasoned technical leader (typically 12‑15 years) with a track record of org‑level or industry‑level impact.
• Deeply experienced in enterprise‑scale systems and multi‑team architecture leadership.
• Equally comfortable flying high (strategic vision) and diving deep (technical details).
• Thrives in ambiguous high‑stakes environments with a strong sense of urgency.
• Embodies Parloas ambition: to build Europe’s leading engineering culture and a world‑class AI platform.
• Motivated by making the impossible possible and building something iconic.
• Coding every day.

WHATS IN IT FOR YOU

• Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer‑facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health weekly sponsored office lunches.
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events, game nights and other social activities.
• Hybrid work environment. We love to build real connections and want to welcome everyone in our beautiful Berlin office on certain days.

OUR VALUES

• Earn Trust: act with transparency and reliability.
• Obsess Over Customers: always start with the customer problem.
• Think Big: set bold goals and pursue them fearlessly.
• Have Integrity: do the right thing especially when it’s hard.
• Disagree & Commit: debate with candor, align fast and deliver.
• Own It: take full responsibility for outcomes, not just tasks.
• Dive Deep: master the details without losing sight of the big picture.
• Bias for Action: move fast, decide quickly, iterate fearlessly.
• Deliver Value: measure success by customer and business impact.
• Insist on the Highest Standards: raise the bar continuously.
• Go the Extra Mile: make the impossible possible.
• Hire & Elevate the Best: raise the bar with every hire.

Your recruiting process at Parloa

Recruiter Call → Technical Peer Interview → Live coding → System Design → Technical Leadership interview → Bar Raiser

Why Parloa

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice‑first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural‑sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400 people in Berlin, Munich and New York.

When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities that is revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients and employees’ data. All our employees are instrumental in ensuring the utmost care for GDPR and ISO compliance, including ISO 27001, in handling sensitive information.

Equal Opportunity

We provide equal opportunities to all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Required Experience

Staff IC

Key Skills

Continuous Integration, Docker, Jenkins, Python, System Design, Agile, C/C++, Go, Systems Engineering, Software Development, Java, Distributed Systems

Employment Type

Full Time

Experience

years

Vacancy

1