Pricing Analyst, AWS Monetization

Amazon; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading cloud computing company in Berlin is seeking a Pricing Analyst to manage billing tasks and customer inquiries. The ideal candidate will have strong skills in SQL and Excel, with experience in sales operations. A Bachelor's degree is required, and this role promotes process improvements and teamwork. The company fosters an inclusive culture focused on diversity and mentorship.

Qualifikationen

• Experience in sales operations or equivalent.
• Experience in program or project management.

Aufgaben

• Handle day-to-day billing tasks, customer support, and escalations.
• Work with AWS customers to address billing issues and gather feedback.
• Support monthly billing processes by auditing billing data.
• Identify and implement operational improvements.

Kenntnisse

Knowledge of SQL

Excel

Ausbildung

Bachelor's degree or equivalent

Master's degree or equivalent

Jobbeschreibung

Overview

Stellen-ID: 3098975 | Amazon Web Services Development Center Germany GmbH

AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. The AWS Platform team sustains over 750 million transactions per second. Our team values work-life balance and offers a flexible schedule to support personal and professional life. We also support mentoring and career growth, and we emphasize an inclusive culture with employee-led affinity groups and various learning experiences.

We embrace differences and are committed to inclusion. The culture is reinforced by AWS Leadership Principles, which encourage seeking diverse perspectives, curiosity, and earning trust.

About the team: Utility Computing (UC) supports the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including security-focused solutions for cloud services.

Note: This description includes the responsibilities and qualifications for the Pricing Analyst role and relevant company culture and benefits information.

Key responsibilities

• The Pricing Analyst will handle day-to-day billing tasks, customer support, and escalations. The team member will partner with stakeholders to ensure participating customers realize intended benefits. The analyst should be a creative problem solver, committed to the team, and able to work around obstacles. They will support customer inquiries and contribute toward immediate resolution as well as longer-term solutions. There is an opportunity to innovate through process improvement and participate in cross-functional team initiatives.
• Work with AWS customers to address billing issues and gather valuable feedback.
• Support monthly billing processes between multiple external and internal AWS teams by auditing billing data, providing data management, and discount calculations.
• Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
• Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience.
• Support projects and ensure successful execution in an interdisciplinary environment; partner with business leaders and team members, including Account Managers, Technology partners, and Service teams, to deliver on billing objectives of timeliness and accuracy.
• Support recurring and ad hoc reporting for various internal/external stakeholders.

Qualifications

• Knowledge of SQL and Excel.
• Experience in sales operations or equivalent.
• Bachelor\'s degree or equivalent. This role requires you to be a national of an EU member state.
• Master\'s degree or equivalent.
• Experience in program or project management.

Inclusion and privacy

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.