PRADA Outlet Client Advisor (m/f/d)

Prada Group; Gemeindeverwaltungsverband Metzingen; Vor Ort; EUR 26.000 - 34.000; Vollzeit

Zusammenfassung

Prada Group is seeking a Client Advisor (m/f/d) for its Prada Outlet in Metzingen. The role involves representing the company to customers and achieving department and store objectives in a luxury retail environment.

You will manage sales processes, understand customer needs, present and value the product range, and drive cross-selling while ensuring product care and department upkeep. Fluency in German and English is expected, with teamwork and collaboration emphasized.

Qualifikationen

• Relevant experience in client advisory or luxury retail.
• Strong communication and interpersonal skills.
• Ability to work in a team and independently.
• Fluency in German and English required.

Aufgaben

• Manage sales and optimize each step of the sales process.
• Understand the customer’s needs, both expressed and hidden.
• Present and value the product range.
• Boost cross-selling and additional sales.
• Ensure correct product care and maintenance in the department.

Kenntnisse

German language (fluency)

English language (fluency)

Customer service

Sales skills

Jobbeschreibung

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Job Purpose

We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our Prada Outlet in Metzingen. As a Client Advisor (m/f/d), you will represent the Company towards customers and achieve the quantitative and qualitative objectives for the Department and the Store.

Responsibilities

• Manage sales and optimize each step of the sales process.
• Understand the customer’s needs, both expressed and hidden.
• Present and value the product range.
• Boost cross-selling and additional sales.
• Ensure the correct management (cleaning, care, replacement) of the products in the department.

Knowledge And Skills

Passion for human relations and sales.

Problem solving, curiosity and interest in luxury/fashion, art and design.

Experience of building a long-lasting relationship with clients.

Being able to work in team as well as alone.

Excellent communication and interpersonal skills.

Passion and knowledge of the managed product category.

Fluent spoken German and English expected.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.