Postal Operations Assistant.

Obsolete Site; Grafenwöhr; On-site; EUR 34,000 - 47,000; Full time

Job summary

The Department of the Army seeks a civilian Postal Clerk for Grafenwöhr, Germany to operate postal windows, process mail, and support overseas postal operations. You will drive mail runs, sell postage, and advise patrons on services while ensuring accuracy, security, and compliance with DoD regulations.

The role requires English fluency, the ability to obtain a Secret security clearance, and readiness for shift work including evenings and weekends.

Qualifications

• One year of specialized experience including postal financial support duties.
• Ability to obtain and maintain a Secret security clearance.
• Must be able to read, write, and speak English fluently.
• Must meet DoD pre-employment/background requirements.
• Overseas assignment requires DoD fitness/background checks.

Responsibilities

• Operate customer-service windows handling postal tasks and deliveries.
• Drive step side van or similar vehicle related to postal operations.
• Sell postage and money orders and process mail for dispatch.
• Deliver, sort, weigh, and meter mail.
• Advise patrons on postal regulations, procedures, services, and fees.
• Process postal claims, complaints and inquiries.
• Maintain lobby and common areas clean and supplied.
• Receive, unload and process mail shipments and bulk deliveries.
• Handle hazardous material following proper coding procedures.

Skills

Postal ops

Customer service

Secret clearance

English fluency

Job description

• Operate various customer-service windows which involve Postal Finance, accountable mail, official mail, and in/out processing and package delivery.
• Drive step side van or similar type vehicle incidental to postal operations duties.
• Sell postage and money orders, and process mail for dispatch. Accountable for and manage a flexible stamp and monetary stock.
• Deliver, sort, weigh and meter mail.
• Assure proper packing, wrapping and sealing of letter mail and packages.
• Advise patrons on postal regulations, procedures, services, and fees.
• Process postal claims, complaints and inquiries.
• Keep the postal service lobby and other common areas clean and adequately supplied.
• Receive, unload and process incoming shipments of mail trays, parcels and sacks to include specialized bulk deliveries.
• Handle and store hazardous material according to hazardous characteristic coding procedures.

Duties

• Operate various customer-service windows which involve Postal Finance, accountable mail, official mail, and in/out processing and package delivery.
• Drive step side van or similar type vehicle incidental to postal operations duties.
• Sell postage and money orders, and process mail for dispatch. Accountable for and manage a flexible stamp and monetary stock.
• Deliver, sort, weigh and meter mail.
• Assure proper packing, wrapping and sealing of letter mail and packages.
• Advise patrons on postal regulations, procedures, services, and fees.
• Process postal claims, complaints and inquiries.
• Keep the postal service lobby and other common areas clean and adequately supplied.
• Receive, unload and process incoming shipments of mail trays, parcels and sacks to include specialized bulk deliveries.
• Handle and store hazardous material according to hazardous characteristic coding procedures.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19.
• Must be able to satisfy the requirements of the 26JUL12 DODI 1400.25 V1230, DoD Civilian Personnel Management System: Employment in Foreign Areas and Employee Return Rights. Visit https://www.esd.whs.mil/DD/DoD-Issuances/140025/.
• Direct deposit of pay is required.
• U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
• Incumbent must complete the Postal Service Center (PSC) training module with-in six (6) months of employment.
• Annual leave will not normally be granted for the period of 15 November to 15 January except for emergencies.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• This position requires incumbent to obtain/maintain a military motor vehicle operator's license.
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• Incumbent must complete Hazardous Material (HAZMAT) handling and processing training prior to handling the mail.
• Incumbent must be able to read, write, and speak the English Language fluently.
• Employee is held accountable for monetary imbalances when performing postal finance duties.
• This position requires you to be able to obtain and maintain a determination of eligibility for a Secret security clearance of access for the duration of employment which includes a background investigation and credit check.
• Must be able to obtain and maintain a valid USAEUR Driver License.
• This position requires the incumbent to possess, or obtain and maintain, a valid regular or official U.S. Passport.
• Incumbent must be physically capable of carrying and lifting up to 70lbs, prolonged standing, walking, and capable of climbing in and out of various vehicles carrying heavy bags/mail to load and unload.

Qualifications

Who May Apply:

• Current Department of Army Civilian Employees Applying to OCONUS Positions
• Family Member Preference (FMP) for Overseas Employment
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouse Preference (MSP) for Overseas Employment
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

Specialized Experience:

One year of specialized experience which includes 1) Performing postal financial support duties; 2) Processing incoming and outgoing mail utilizing manual and automated sorting methods; 3) Processing accountable and registered mail items to verify delivery authorizations and ensure secure chain of custody; and 4) Utilizing automated tracking systems to monitor shipment status and resolve customer delivery inquiries. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.

Additional information

• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Locality pay does not apply in the overseas area.
• If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.
• If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for EIS will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI 1342.12 and DoDM 1342.12.
• Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
• Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions.
• Selectees may receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, home leave, etc. Selectees will have their eligibility for foreign area benefits determined at the time of hire in accordance with Department of State Standardized Regulation (DSSR) and
• For positions in a foreign country, that country's laws or international agreements may have a direct impact on the ability of an employee's same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information and direct questions concerning a specific country (Foreign Duty Location) to the appropriate Army Human Resources point of contact prior to the acceptance of employment and your entrance on duty.
• This is an Installation Management Career Program position aligned under the Installations Career Management Directorate.
• The initial length of this overseas tour is 36 months.
• Defense National Relocation Program will not be authorized.
• Multiple positions may be filled from this announcement.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.