People Operations & Workplace Experience Specialist

United States Digital Space LLC; Berlin; Hybrid; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

Airwallex is seeking a hands-on People Operations Generalist to support our EMEA team from Berlin. You will own onboarding, offboarding, payroll inputs, benefits, and HRIS data in a fast-growing company.

In this hybrid Berlin role, you’ll collaborate with cross-functional partners, ensure regulatory compliance, and help scale our in-office culture as the team expands across Europe.

If you thrive in dynamic environments and enjoy implementing process improvements with AI, you’ll fit right in.

Qualifikationen

• Foundational Generalist experience in People Operations / HR in a high-growth, fast-paced environment.
• Strong knowledge of local HR practices, benefits, and compliance.
• Hands-on operator comfortable owning admin-heavy workflows.
• Experience supporting payroll processes incl. variable compensation.

Aufgaben

• Own onboarding and offboarding end-to-end.
• Serve as primary POC for HR inquiries and ticketing.
• Maintain HRIS and payroll data, run audits and data changes.
• Support payroll processes and benefits rollout, ensuring compliance.
• Help build a strong in-office culture across Berlin-based and hybrid teams.
• Identify inefficiencies and drive process documentation, automation, and AI.

Kenntnisse

People operations

HR generalist

Payroll processing

Onboarding & offboarding

Tools

Slack

Zoom

Lattice

Jira

Confluence

Google Workspace

HRIS/DEEL

Jobbeschreibung

About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, the company is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the teamThe People & Talent team at the company is dedicated to attracting, developing, and enabling the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team focused on creating a positive, inclusive, and high-performing environment where our people can grow and do their best work.

Through thoughtful People & Talent programmes, scalable processes, and a deep understanding of our organisation’s needs, we build a collaborative and engaging employee experience that supports the company’s continued growth and success.

What you’ll doThis role sits at the intersection of People Operations and Workplace Experience for our Paris/Berlin/Barcelona office. You will act as a critical “boots on the ground” partner, ensuring core HR operations for the EMEA team run smoothly while helping build a strong, engaging in‑office culture during a period of rapid growth for EMEA.

You’ll own high-volume, detail-oriented work (onboarding, offboarding, payroll inputs, benefits) while also identifying opportunities to improve and automate processes as we scale. As part of the EMEA team, you will help with our build‑out as well as opportunities to contribute to broader EMEA people operations work supporting the Region.

This is hybrid based in Berlin ( 4 days a week)

Responsibilities:

• Own onboarding and offboarding end-to-end, ensuring a seamless employee experience

• Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses

• Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes

• Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies

• Administer benefits programs and support ongoing rollout; ensure compliance with the relevant regulations for the markets that you are supporting.

• You will oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep)

• Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management

• Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites)

• Help build and scale a strong in-office culture as the office grows

• Identify inefficiencies in manual workflows and drive process documentation, improvements, automation and AI

• Gather employee feedback (surveys, onboarding check-ins, day-to-day interactions) and translate it into action

Who you areWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Foundational Generalist experience in People Operations / HR in a high-growth, fast-paced environment

• Have a passion for culture and team building, you love bringing people together, and are excited to be a culture champion in a growing organization

• Strong working knowledge of local HR practices, particularly benefits and compliance

• Hands‑on, detail-oriented operator who is comfortable owning admin-heavy workflows

• Experience supporting payroll processes (incl. variable comp like commissions/bonuses)

• Confident managing ambiguity and building processes from scratch

Preferred skills: Proficiency with a startup tech stack – Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite

• Familiarity with various HRIS, EOR, or payroll platforms (BambooHR, Deel, etc.)

• Exposure to workplace experience/office operations in a hybrid environment

Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at the company is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.