Payroll Implementation Specialist

Remote; Deutschland; Remote; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A global employment solutions company is seeking a Global Payroll Implementation Specialist to manage the onboarding of customers onto their payroll platform. The ideal candidate has extensive experience in payroll implementation, compliance, and customer relations. This role is fully remote, allowing candidates from various locations to apply. Strong data management skills and the ability to handle multiple projects are essential for success.

Qualifikationen

• 5+ years of Global Payroll Implementation Experience.
• 3+ years of global payroll technical implementation set-up experience.
• Excellent understanding of end-to-end Global Payroll processes.

Aufgaben

• Serve as the primary contact for Payroll customers.
• Analyze customers’ payroll needs and provide recommendations.
• Direct and manage the implementation of new customers.

Kenntnisse

Global Payroll Implementation Experience

Statutory tax regulations knowledge

Payroll processing knowledge

Data management skills

Customer-Care oriented mindset

Problem-solving abilities

Technical aptitude

Excellent communication skills

Experience in accounting reconciliations

Experience in handling multiple projects

Tools

Google Sheets

Excel

Notion

Slack

Zendesk

Monday.com

Salesforce

Jobbeschreibung

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best‑in‑class HR platform.

All of our positions are fully remote. You do not have to relocate to join us!

About Remote

Remote is solving global remote organisations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. We are backed by A+ investors and our team is world‑class, literally and figuratively, as we are all scattered around the world.

We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply.

How we work

We love working async and this means you get to do your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Implementation Specialist, joining our Global Payroll Implementation team.

In your role, you will be technically implementing multiple new customers of all sizes onto our Remote Global Payroll solution platform with accuracy and within agreed timescales. You will be reporting to the Manager, Global Payroll Implementations.

What you bring

• 5+ years of Global Payroll Implementation Experience with statutory tax regulations and payroll processing knowledge.
• 3+ years of Global Payroll Technical Implementation set‑up experience, on local payroll software.
• Excellent understanding of end‑to‑end Global Payroll, PEO and HR processes.
• Work experience in payroll operations and statutory requirements.
• Experience in accounting reconciliations.
• Excellent data management skills with high accuracy and attention to detail.
• Experienced in handling multiple projects with multiple stakeholders.
• An analytical mindset with great problem‑solving abilities.
• A technical aptitude with computer literacy, data analysis and critical thinking.
• Ability to succeed in a fast‑paced, international work environment with a passion for making an impact.
• Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests.
• A Customer‑Care oriented mind set and ability to build client relationships.
• Is a productivity geek and will constantly think of ways to improve and speed up their work through automations.
• Proficient in using Google Sheets or Excel.
• Ability to work within a MacBook Pro environment.
• It’s not required to have experience working remotely, but is considered a plus.
• Not required but is considered a plus if you have a working knowledge of Notion, Slack, Zendesk, Monday.com and Salesforce.
• Not required but is considered a plus if you have working knowledge of DACH payroll software.

Job Responsibilities

• Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote’s Payroll products and services.
• Analyze customers’ payroll needs and provide appropriate recommendations.
• Direct and manage the implementation of new customers from the start of the relationship, including:
  • Obtaining all required customer and employee’s payroll data information for new customer payroll set‑ups per legal entity.
  • Configuration of Remote’s Global Payroll system on a customer by customer basis.
  • Coordination of parallel payroll runs and reconciliation of wage‑based taxes.
  • Verify payroll and tax set up is compliant with statutory regulations.
  • Coordination and communication of payroll Go‑Live.
  • Handing over an accurate payroll to our Remote Payroll Operations team.
• Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.
• Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.
• Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.
• Provide customer focused interaction ensuring timely response, accurate information and effective follow‑up on all customer and/or internal requests and/or issues.
• Maintain confidentiality of all customer and employee information.
• Help in the creation and maintenance of the process documentation.
• Work with internal teams to improve our platform, completing UAT Testing through shipping.

Practicals

• You’ll report to: Manager, Global Payroll Implementations
• Direct reports: None
• Team: Global Payroll Experience & Implementations
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; EMEA - DACH Region

Application process

• Interview with recruiter
• Interview with future manager
• Interview with team members (no managers present)

How to apply

• Please fill out the form below and upload your CV with a PDF format.
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Equal Employment Opportunity

We encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under‑represented group to apply, and we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.