Payment Operations and Change Management Coordinator

EBA CLEARING; Frankfurt; Hybrid; EUR 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Sports and cultural activities budget

Meal tickets

Training budgets and internal mobility

Flexible work from home

Well-being workshops and social events

Zusammenfassung

EBA CLEARING is a provider of pan-European payment infrastructure solutions. This position can be located in Paris, Brussels or Frankfurt and reports to the Team Leader of Infrastructure Management and Development.

The Operations Unit oversees payment processing, testing of new services, releases, resilience testing, and security monitoring within a multinational context. Fluency in English is required; additional European languages are a plus.

Qualifikationen

• Master’s degree in finance, business administration, operations management or a related field.
• 2–3 years of experience in financial services, ideally with operation of payment infrastructures or transaction banking environments.
• Knowledge of financial messaging protocols and related infrastructures (ISO 20022, SWIFT, SIANet, EBICS).
• Experience in managing business resilience and continuity processes.
• Testing experience (APIs, payment systems).
• Proficiency in English; additional European languages a real plus.
• Good knowledge of Microsoft Office.
• Ability to work in shifts (daytime).
• Intercultural communication.
• Customer-first attitude in everyday responsibilities.
• Analytical thinking and efficient problem solving.
• Ability to anticipate problems, needs and changes and to evaluate operational risks.
• Attention to detail while managing multiple tasks simultaneously.
• Ability to work autonomously in a fast-paced environment.
• Ability to make decisions under pressure.

Aufgaben

• Oversee daily payment processing and settlement.
• Support testing activities of new payment services.
• Coordinate technical and functional releases.
• Manage resilience testing activities.
• Monitor infrastructure and security.
• Represent the team in transversal projects.
• Assess risk and security levels of business processes.

Kenntnisse

Analytical thinking

Problem solving

Attention to detail

Autonomy

Customer-first attitude

Intercultural communication

Shift work (daytime)

English proficiency

Microsoft Office

Operational risk awareness

Possesses proactive mindset

Ausbildung

Master’s degree in finance, business administration, operations management or related field

Tools

Microsoft Office

Jobbeschreibung

EBA CLEARING is a provider of pan-European payment infrastructure solutions. Founded in 1998, the company is owned by 48 of the major banks operating in Europe and based on a country-neutral governance model. The payment systems of EBA CLEARING is pan-European by design and desire: they are developed in close co-operation with the Company’s multinational user community and best-of-breed technology partners.

This position can be located in Paris, Brussels or Frankfurt.

The position

The Operations Unit is responsible for the operation and business administration of all EBA CLEARING payment services.

• As member of our Infrastructure and Development Team, you will: oversee daily payment processing and settlement
• support testing activities of new payment services
• coordinate technical and functional releases
• manage resilience testing activities
• monitor infrastructure and security
• represent the team in transversal projects
• assess risk and security levels of business processes

In this position based in Paris, Brussels or Frankfurt, you will report to the Team Leader of Infrastructure Management and Development.

The profile

• Master’s degree in finance, business administration, operations management or a related fieldAt least 2-3 years of experience working in financial services, ideally with practical experience in the operation of payment infrastructures or in transaction banking environments
• Knowledge of financial messaging, protocols and related infrastructures and communication channels (e.g. ISO 20022, Swift, SIANet, EBICS)
• Experience in managing business resilience and continuity processes
• Testing experience (i.e. APIs, payment systems)
• Work experience in Operations
• Proficiency in English. Any additional European language would be a real plus.
• Good knowledge of Microsoft Office
• Ability to work in shifts (daytime)
• Desired skills:Intercultural communication
• ‘Customer-first’ attitude in everyday responsibilities
• Analytical thinking and efficient problem solving
• Ability to anticipate problems, needs and changes and to evaluate operational risks
• Attention to detail while managing multiple tasks simultaneously
• Ability to work autonomously in a fast-paced environment
• Ability to make decisions under pressure

What we offer

• At EBA CLEARING, we develop ideas together, within and across teams and with our stakeholders, and we are ready to adapt whenever needed. The projects awaiting you will give you the opportunity to learn, excel and grow. Our people are our most valuable asset, and we want to contribute to the well-being of our staff at work and beyond with: a competitive salary package
• attractive benefits package including a sports and cultural activities budget and meal tickets
• professional development opportunities including training budgets and internal mobility
• a flexible work environment including the option to work from home
• happy workplace initiatives including well-being workshops, social events, green initiatives, onboarding support and more

EBA CLEARING is committed to equal opportunity and diversity and inclusion, as we are convinced that our individual experiences and overall diversity are our key strength. All our recruitment decisions are based solely on the individual’s qualifications, skills and experience along with the job requirements.

EBA CLEARING ensures compliance with the principle of non-discrimination towards any person in the context of a recruitment procedure, access to an internship or an in-company training period in the different countries in which it recruits.

If you have any question regarding the interview process, please let our Talent Acquisition Specialist know.

We value authenticity in our recruitment process and are interested in getting to know you, your experience, your perspective, and your voice. While AI tools can support preparation, we expect applications and interactions to reflect your own work and thinking.