Outlet Server - HRC Munich

Hard Rock Hotel Cancun; München; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Zusammenfassung

Hard Rock Cafe Munich is seeking an upbeat Outlet Server to guide guests through their Hard Rock experience. The role involves taking orders, running food, handling payments, and ensuring alcohol is served responsibly while delivering memorable guest moments.

You will maintain a clean station, work with a fast-paced team, and contribute to a welcoming atmosphere that reflects Hard Rock's values. Prior guest-service or restaurant experience is beneficial; a polished appearance and great

Qualifikationen

• Guest service experience in a fast-paced environment is preferred.
• Ability to take orders, handle payments and serve alcohol responsibly.
• Maintain a clean, organized station and comply with safety standards.

Aufgaben

• Taking guests’ orders and delivering food and drinks.
• Handling cash and processing payments at the POS.
• Maintaining station cleanliness and restocking as needed.
• Ensuring responsible alcohol service and guest safety.
• Engaging guests to create memorable experiences.

Kenntnisse

Customer service

Cash handling

POS system

Alcohol service

Food safety

Communication

Teamwork

Multitasking

Tools

POS system

Jobbeschreibung

## Outlet Server - HRC MunichApplyremote type: Onsitelocations: Hard Rock Cafe Munich Germanytime type: Full timeposted on: Posted Todayjob requisition id: R10545Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).Basic functions of the Server include:* Taking guests’ orders* Running food* Handling cash & other forms of payment· **Making proficient sales transactions - using a point-of-sale system**· **Properly checks I.D.s – for guests who appear to be under 25 years old**· **Demonstrating responsible alcohol service*** Demonstrating impeccable product knowledge· **Suggestive selling - using proven techniques*** Answering questions - accurately and politely* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience* Maintaining a clean & organized station – including pre-bussing & table maintenance· **Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc**· **Demonstrating knowledge of all table/station numbers*** Directing guests to areas & restrooms* Effectively communicating with co-workers* Creating memorable experiences* Entertaining guests to create “Raving Fans”Job Requirements include:* Performing duties which require bending, reaching, lifting and standing for long periods of time* Maintaining a well-groomed appearance (“having a plan”)* Following all uniform guidelines* Practicing all safety & sanitation standards· * Remaining calm in a hectic, fast-paced atmosphere* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency* Displaying a positive and outwardly friendly attitude toward guests* Maintaining HRC’s 5 core Values and Mission StatementYour Cafe may cross-train the Server/Host/Busser position