Operations Manager

Amazon; Contwig; On-site; EUR 70,000 - 110,000; Full time

Job summary

Amazon in Germany’s Rheinland-Pfalz region seeks an Operations Manager to lead a team of Area Managers and drive safety, quality and productivity. You will create the operational plan to meet targets and push excellence across our sites.

You will mentor and coach teams, collaborate with HR, Finance, Health and Safety, and Security, and design initiatives to improve overall operational performance across the site.

Qualifications

• A degree.
• Experience in people and stakeholder management.
• Advanced English and intermediate proficiency in the local language.
• Experience using data or anecdotal evidence to influence business decisions.
• Experience in key areas of production and supply chains.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams on a shift and positively impact site performance.
• Analyze shift performance against objectives and implement improvements.
• Collaborate with HR, Finance, Health and Safety, and Security.
• Design and deliver initiatives to improve site performance.

Skills

People management

Data-driven decisions

English proficiency

German proficiency

Production & supply chain experience

Education

Bachelor degree

Tools

MS Office

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

Basic Qualifications

• A degree
• Relevant experience in people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• Experience in Lean, Six Sigma and Kaizen techniques
• Experience in a similar logistical working environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.