Area Manager

Amazon Inc.; Verwaltungsgemeinschaft Ettenheim; On-site; EUR 80,000 - 110,000; Full time

Job summary

Amazon Deutschland S24 Transport GmbH is seeking an Area Manager to lead one site’s operations, drive safety culture, and ensure high quality and productivity across shifts. You will guide a team, manage daily operations, and oversee cross-functional improvements to meet customer expectations.

The role emphasizes people development, performance analysis, and collaboration with senior leaders to standardise shift practices and deliver reliable, safe operations at scale.

Qualifications

• Experience in people management.
• Experience communicating with diverse stakeholders, including leadership.
• A degree or equivalent qualification.
• Proficiency in English (CEFR C1).
• Proficiency in German (CEFR B2).
• Experience using qualitative and quantitative data to support business decisions.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to maintain quality and productivity.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance against business objectives and drive improvements.
• Collaborate with management to standardise shift practices.

Skills

People management

Stakeholder communication

Data-driven decisions

English proficiency (C1)

German proficiency (B2)

Education

Bachelor’s degree or equivalent

Tools

MS Office

Lean Six Sigma Kaizen

Job description

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.

About The Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

• Experience in people management
• Experience communicating with a wide range of stakeholders, including your peers and leadership
• A degree or equivalent qualification
• Proficiency in English, both verbal and written (CEFR C1)
• Proficiency in German, both verbal and written (CEFR B2)
• Relevant experience in using qualitative and quantitative data to support business decisions

Preferred Qualifications

• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Deutschland S24 Transport GmbH

Job ID: A10602191