Operations Assistant (m/f/d)

West Pharmaceutical Services, Inc; Oberbruch; Vor Ort; EUR 39.864 - 50.736; Vollzeit

Zusammenfassung

West Pharmaceutical Services, Inc is seeking an Operations Assistant to support the Production Manager with administrative and coordinating tasks in a dynamic production environment. The role focuses on ensuring smooth information flow, structured support, and efficient processes within production operations.

The candidate will work in an administrative setting, collaborating with production, quality, logistics, engineering, and HR to maintain records and reports while contributing to process

Qualifikationen

• Completed commercial vocational training or an equivalent qualification.
• Initial professional experience in a comparable position.
• Ideally, experience in an internationally operating company.

Aufgaben

• Support the Production Manager in planning, organization, and follow-up of operational matters.
• Coordinate and prepare meetings, appointments, and production cycles.
• Create, maintain, and track minutes, action lists, and status reports.
• Prepare key performance indicators, analyses, and presentations for the Production Manager.
• Support communication between production, quality, logistics, engineering, HR, and interfaces.
• Manage and maintain documents, reports, and internal records.
• Follow up on open tasks, escalations, and actions from production meetings.
• Assist with shift, vacation, or resource planning as needed.
• Contribute to improving administrative processes within production.
• Support internal audits, training, and documentation requirements.
• Organize visitor appointments, internal events, or coordination meetings in production.

Kenntnisse

Team spirit

Organizational skills

Communication

Discretion

MS Office

SAP

English (written and spoken)

Ausbildung

Commercial vocational training

Tools

MS Office

SAP

Jobbeschreibung

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

No relocation is provided for this opportunity. This is an onsite position.

Contract Details: full time, permanent

Job Summary

The Operations Assistant (m/f/d) supports the Production Manager with administrative, organizational, and coordinating tasks in day‑to‑day operations. The goal of this position is to ensure a smooth flow of information, efficient processes, and structured support for the Production Management team. The work primarily takes place in the administrative environment of production, with regular contact with production‑related areas. The position requires a good understanding of operational processes and the ability to work in a structured and solution‑oriented manner in a dynamic environment.

Essential Duties and Responsibilities

• Supporting the Production Manager in the planning, organization, and follow‑up of operational matters
• Coordinating and preparing meetings, appointments, and production cycles
• Creating, maintaining, and tracking minutes, action lists, and status reports
• Preparing key performance indicators, analyses, and presentations for the Production Manager
• Supporting communication between production, quality, logistics, engineering, HR, and other interfaces
• Managing and maintaining documents, reports, and internal records
• Following up on open tasks, escalations, and actions from production meetings
• Supporting shift, vacation, or resource planning as needed
• Contributing to the improvement of administrative processes within production
• Supporting internal audits, training, and documentation requirements
• Organizing visitor appointments, internal events, or coordination meetings in the production environment
• Ensuring structured filing and information management
• Handling general administrative tasks for the Production Manager

Education

• Successfully completed commercial vocational training or a similar qualification

Work Experience

• Initial professional experience in a comparable position
• Ideally, experience in an internationally operating company

Preferred Knowledge, Skills and Abilities

• Team spirit and a service‑oriented mindset
• Excellent organizational and coordination skills
• Structured, reliable, and independent work style
• Strong communication skills and a professional demeanor
• Discretion in handling confidential information
• Excellent organizational and planning skills, as well as enjoyment of collaborating with various hierarchical levels and interfaces
• Ability to prioritize and complete tasks on time
• Sound knowledge of MS Office and SAP is desirable
• Good written and spoken English skills

Pay Transparency

The annual base salary range for this position is €39,864.00 – €50,736.00. Total target compensation is determined using objective and gender‑neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.

This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.

Equal Opportunity Employer

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [e-mail]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.