Operations Assistant (m/f/d)

West Pharmaceutical Services, Inc; Eschweiler; Vor Ort; EUR 39.864 - 50.736; Vollzeit

Zusammenfassung

West Pharmaceutical Services, Inc in Eschweiler, Germany, seeks an Operations Assistant (m/f/d) to support the Production Manager with administrative and coordination tasks, ensuring smooth information flow and efficient processes in a dynamic production setting.

The role involves organizing meetings, preparing reports, maintaining records, and assisting with planning and resource management, while collaborating across interfaces such as quality, logistics, engineering and HR.

Qualifikationen

• Solid team spirit with service orientation.
• Excellent organizational and coordination abilities.
• Structured, reliable, independent work style with a proactive approach.

Aufgaben

• Assist the Production Manager with planning, organization and follow-up of operational matters.
• Coordinate meetings, appointments, and production cycles; prepare minutes and status reports.
• Prepare KPIs, analyses and presentations for the Production Manager.
• Maintain documents and internal records; follow up on open tasks.

Kenntnisse

Team spirit

Organizational skills

Coordination skills

Communication skills

Discretion

Planning

Time management

MS Office

Ausbildung

Commercial vocational training

Tools

SAP

MS Office

Jobbeschreibung

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Location: Eschweiler, NW, DE

Department: Operations

Description: At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

No relocation is provided for this opportunity.

This is an onsite position.

Contract Details: full time, permanent

Job Summary

The Operations Assistant (m/f/d) supports the Production Manager with administrative, organizational, and coordinating tasks in day-to-day operations.
The goal of this position is to ensure a smooth flow of information, efficient processes, and structured support for the Production Management team. The work primarily takes place in the administrative environment of production, with regular contact with production-related areas.
The position requires a good understanding ofoperational processes and the ability to work in a structured and solution‑oriented manner in a dynamic environment.

Essential Duties and Responsibilities

• Supporting the Production Manager in the planning, organization, and follow-up of operational matters
• Coordinating and preparing meetings, appointments, and production cycles
• Creating, maintaining, and tracking minutes, action lists, and status reports
• Preparing key performance indicators, analyses, and presentations for the Production Manager
• Supporting communication between production, quality, logistics, engineering, HR, and other interfaces
• Managing and maintaining documents, reports, and internal records
• Following up on open tasks, escalations, and actions from production meetings
• Supporting shift, vacation, or resource planning as needed
• Contributing to the improvement of administrative processes within production
• Supporting internal audits, training, and documentation requirements
• Organizing visitor appointments, internal events, or coordination meetings in the production environment
• Ensuring structured filing and information management
• Handling general administrative tasks for the Production Manager
  

Education

• Successfully completed commercial vocational training or a similar qualification

Work Experience

• Initial professional experience in a comparable position
• Ideally, experience in an internationally operating company

Preferred Knowledge, Skills and Abilities

• Team spirit and a service‑oriented mindset
• Excellent organizational and coordination skills
• Structured, reliable, and independent work style
• Strong communication skills and a professional demeanor
• Discretion in handling confidential information
• Excellent organizational and planning skills, as well as enjoyment of collaborating with various hierarchical levels and interfaces
• Ability to prioritize and complete tasks on time
• Sound knowledge of MS Office and SAP is desirable
• Good written and spoken English skills

Pay Transparency: The annual base salary range for this position is€39,864.00 - €50,736.00. Total target compensation is determined using objective and gender‑neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.

This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.

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