Operational Performance Manager (m / f / d)

HOYER Group; Dormagen; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading logistics provider in Dormagen is seeking an Operational Performance Manager to enhance operational efficiency and manage transport orders. Ideal candidates will have a Bachelor's degree in logistics and experience in operational performance. Strong analytical skills and fluency in both German and English are required. Join a team-oriented organization that values employee development and offers a secure workplace.

Leistungen

Secure workplace

Company restaurant

Company pension scheme

Attractive employee benefits

Qualifikationen

• Initial professional experience in a similar role or within the field of operational performance.
• Relevant experience in logistics services would be beneficial.
• Relevant experience in operational controlling would be beneficial.

Aufgaben

• Monitor transport orders to identify underperforming shipments.
• Ensure accuracy of booked costs and additional income.
• Support month-end closing procedures, including write-offs.

Kenntnisse

Problem-solving skills

Analytical mindset

Fluency in German

Fluency in English

Ausbildung

Bachelor's degree in logistics

Jobbeschreibung

Operational Performance Manager (m / f / d)

• HOYER GmbH
• Botlek / Rotterdam
• Dormagen
• Code : BLR2025-13

We are among the world's leading providers of logistics solutions for the chemical, mineral oil, gas, and food industries, based on our core competencies. As a family business, we stand behind each and every one of our 3,800 employees worldwide. Their skills, commitment, and expertise are the foundation that allows us to always go a step further and consistently deliver the best solutions to our customers. Make something special out of your skills too.

For our BL Intermodal & Road, we are looking for an Operational Performance Manager (m / f / d) at our Dormagen or Rotterdam location, someone who embodies what all our employees have in common : always going one step further.

Your Responsibilities

• Monitor transport orders to identify underperforming shipments, lanes, or customer orders, and initiate clarification with the responsible Order Owner
• Ensure accuracy of booked costs, extra charges, lump sums, and additional income
• Continuously review and ensure readiness of revenue / cost entries for invoicing in the Transport Management System
• Oversee the issuance of invoices and credit notes, and coordinate corrective actions with the Billing & Invoicing team
• Manage internal settlements and resolve incorrect or duplicate charges within the HOYER organization
• Analyze non-billable costs, assess root causes, and collaborate with Operations and Sales to implement corrective measures
• Regularly review deferred income to identify unnecessary delays or risks
• Support month-end closing procedures, including write-offs and cost adjustments
• Conduct regular and ad-hoc data analyses to support operational and financial decision-making

Your Expertise

• Bachelor’s degree or completed vocational training in logistics
• Initial professional experience in a similar role or within the field of operational performance
• Relevant experience in logistics services would be beneficial
• Relevant experience in operational controlling would be beneficial
• Fluent in both German and English, written and spoken
• Strong problem-solving skills and analytical mindset
• High level of flexibility, efficiency, and self-motivation
• Excellent communication skills and a hands-on mentality

Benefits

• Secure workplace
• Highest safety standards
• Challenging and independent areas of responsibility
• Appreciative and team-oriented corporate culture
• Personnel development that promotes training and further education
• Company restaurant
• Company pension scheme
• Attractive employee benefits
• Leased bicycle scheme

Make more possible

Piyathip Kaewta looks forward to receiving your application, including the reference number : BLR2025-13