Open Jobs Hair Care Expert (mwx) Oberhausen in Part Time and Full Time

Sephora; Oberhausen; Vor Ort; Vollzeit

Zusammenfassung

A leading beauty retailer in Oberhausen is seeking a dedicated professional to enhance customer service and support retail operations. The ideal candidate should possess experience in the beauty or retail sector, excellent communication skills, and a passion for cosmetics and fashion. Join a vibrant team at a company committed to diversity and inclusion. This is a full-time opportunity with a motivating work culture.

Qualifikationen

• Comparable experience or interest in beauty, cosmetics retail, or fashion sector.
• First experience in retail and in advising customers.
• Excellent communication skills with customers.
• Good knowledge of the beauty industry and trends.

Aufgaben

• Ensure customer satisfaction and staff productivity.
• Support beauty classes and assist with short services.
• Maintain product presentation and assortment.
• Ensure a stocked sales floor and clean environment.
• Perform inventory and operate cash register.

Kenntnisse

Communicative

Reliable

Organized

Customer service skills

Team spirit

Fluent in English

Jobbeschreibung

At Sephora beauty is about feeling seen, valued and empowered individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together we belong to something beautiful.

Since its inception in 1969 in Limoges France and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including 5,000 in France, 15,000 in Europe and the Middle East, and 851 in the DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world's most passionate beauty community. With a curation of nearly 500 brands and our own label Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare, and more.

Responsibilities

• Customer satisfaction & feedback
  • Staff productivity & engagement
  • Stock availability & replenishment efficiency
  • Compliance with operational routines
  • Turnover vs. targets
  • Development of the category
  • Control of retail key figures such as MS, IPT, AVB, CR, number of services
  • Inventory on schedule
  • Sickness quote & employee turnover
• Services
  • Short services in all departments
  • Support for beauty classes
• Operations
  • Ensuring product presentation in accordance with visual merchandising specifications
  • Assortment and merchandise maintenance
  • Ensuring that the sales floor is fully stocked and preparing products for sale
  • Cleaning the furniture and products on the sales floor
  • Warehousing & stocking of goods in the warehouse and on the sales floor
  • Support with the conversion / construction of merchandising updates
  • Carrying out inventories
  • Operating cash register
  • Additional tasks related to the daily business
• KPIs
  • Conversion Rate
  • Items per basket
  • Average basket
  • Customer feedback / satisfaction
  • Number of services

Personal Skills

• Communicative, reliable, organized
• Team spirit
• Open, motivating and friendly manner

Experience & Technical Skills

• Comparable experience or interest in the beauty, cosmetics retail, fashion or gastronomy sector
• First experience in retail and in advising and dealing with customers
• Excellent communication skills with customers
• Good knowledge of the beauty industry & trends
• Fluent in English or native language of the country

Being LVMH

• Acts people oriented
• Shows creativity and drives innovation
• Strives for excellence
• Entrepreneurial spirit & mindset

Here you will find

• Community in which authenticity is embraced and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

At Sephora we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Employment Type: Full-Time

Experience: years

Vacancy: 1