Online shop manager

AlphaESS Europe; Hessen; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading energy storage company in Germany, specializing in electricity storage systems, is seeking enthusiastic and responsible individuals for customer operations roles. Candidates should have a strong attention to detail and communication skills. Responsibilities include managing customer inquiries and providing solutions in both German and English. This role is vital for contributing to the company's mission of promoting environmental sustainability and successful energy transition.

Qualifikationen

• Experience in e-commerce, order management, or customer operations is preferred.
• Strong attention to detail and high accuracy in data handling.
• Ability to handle customer inquiries in a professional and solution-oriented manner.

Aufgaben

• Manage customer inquiries and provide professional solutions.
• Ensure high accuracy in data and order management.
• Communicate effectively with customers in both German and English.

Kenntnisse

E-commerce experience

Customer service skills

Attention to detail

Fluent German

Good English skills

Jobbeschreibung

Alpha ESS is a leading manufacturer of electricity storage systems and a pioneer in the successful implementation of the energy transition. After more than 10 years of experience in the production of energy storage solutions, Alpha ESS has already installed over 30,000 stationary storage solutions worldwide. In order to be able to continue this success, Alpha ESS is reaching out to new talented colleagues. We are looking for enthusiastic, responsible, and reliable new members of our team who want to work together to preserve the environment and our planet.

Responsibilities and skills:

• Experience in e-commerce, order management, or customer operations is preferred
• Strong attention to detail and high accuracy in data handling
• Structured and reliable working style Experience with ERP, CRM, or e-commerce platforms is a plus
• Strong communication and customer service skills
• Ability to handle customer inquiries in a professional and solution-oriented manner
• Fluent German (required)
• Good English skills (written and spoken)