Mach aus dieser Rolle ein Vorstellungsgespräch — ein Lebenslauf und ein Anschreiben, die darauf ausgerichtet sind, was dieser Arbeitgeber sucht.
Yarzin-Sella Group in Berlin is seeking an On-Site Manager to oversee day-to-day catering operations, coordinating with kitchen teams and serving as the main client contact.
The role focuses on service quality, safety, budget and admin processes, with close collaboration with the CPU Chef, the Client Business Executive (CBE), and the regional management team to align on service expectations, culinary delivery, financial performance, and operational compliance.
About Yarzin-Sella Yarzin Sella is a global leader in high-end food service, renowned for excellence and creativity in delivering exceptional dining experiences. We prioritize quality, sustainability and safety across our diverse culinary operations, fostering a culture of continuous learning and passion for nutritious ingredients. Join us in redefining food service and elevating client satisfaction!
We are looking for an energetic, organized & reliable On-Site Manager who will be responsible for overseeing the day-to-day on-site catering operations ensuring seamless collaboration with the kitchen teams. This role acts as the main operational point of contact for the client. The Outlet Supervisor ensures that service delivery meets the highest standards of quality, safety, efficiency, and client satisfaction while maintaining responsibility over budgetary and administrative processes. This role requires close collaboration with the Chef of the Central Production Unit (CPU), the Client Business Executive (CBE), and the regional management team to align on service expectations, culinary delivery, financial performance, and operational compliance.
Provide outstanding customer service and foster a welcoming, professional atmosphere. Proactively engage with guests to ensure satisfaction and a high-quality service experience. Collaborate closely with the Client Business Executive (CBE) to: monitor and follow up on client feedback and service levels, respond to client requests and ensure resolution of issues, support the tracking and follow-up of on-site budgets related to operations. Act as a key point of contact for day-to-day client interaction, embodying the company’s values and service standards. Follow client-imposed standards while actively suggesting and implementing improvements to the catering offering to enhance the employee experience.
Manage and monitor weekly and monthly budgets for all on-site operations (labor, food, supplies, equipment). Track and process supplier invoices, ensuring accuracy and timely submission via internal tools. Ensure proper use of company systems to support the accounting team with accurate data for processing and payments. Identify and report on cost-saving opportunities without compromising service quality.
Oversee daily stock levels and ensure timely ordering of supplies (food, beverages, disposables, equipment). Manage supplier relationships in coordination with management and procurement teams. Handle other administrative tasks such as: Following up on monthly themes, QA metrics and other internal reporting tools, internal audits. Actively participate in site, regional, and cross-functional team meetings, contributing insights and updates from the field. Maintain clear documentation related to finance, HR, stock, safety...