Night Auditor (m/f/d)

Accor Hotels; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading hotel brand in Berlin is seeking a Night Receptionist to join their friendly team. Responsibilities include ensuring guest satisfaction, managing cash operations, and securing the hotel environment during night shifts. The ideal candidate should possess professional experience, speak fluent English, and have a good knowledge of the local area. This role offers a unique full-time schedule with great benefits and opportunities for employee discounts.

Leistungen

Work 4 days a week without pay reduction

Free stays at 25hours hotels for 10 nights a year

Generous discounts at bars and restaurants

Participate in staff parties

Qualifikationen

• Experience in a reception or customer service role.
• Ability to inspire guests and colleagues alike.
• Knowledge of local attractions and nightlife.

Aufgaben

• Ensure guest satisfaction at the reception during the night.
• Manage cash register and ensure day-end checks.
• Serve as a contact for guests for any night inquiries.
• Conduct regular security rounds in the hotel.

Kenntnisse

Fluent English

Professional experience

City knowledge

Interpersonal skills

Jobbeschreibung

Company Description

We are a young, dynamic and open team and love our friendly, informal culture. Work colleagues become friends here. We value great teamwork, professionalism and mutual respect.

At 25hours Hotel Bikini Berlin we are particularly proud of that fact that, in addition to many international guests, we also count local Berlin residents amongst our visitors. The monthly events with cool, eccentric, and sometimes famous acts are also popular with our colleagues. In close proximity to our urban jungle you’ll find many public transport links. Lunchtimes are usually spent together in our canteen, or sometimes we go shopping at the Bikini mall - complete with discounts. In this way, a few friendships blossom from our young team.

COME AS YOU ARE & SHARE YOUR TALENT ...

From check-in to “See you again”: our strong team at the 25hours Hotel Bikini Berlin reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office Night Team.

Job Description

How does your working day look like ...

• At the reception desk late at night, you not only make sure that guests are happy, but that they are satisfied
• You make sure that the cash register is booked and the day is checked before everyone wakes up again
• You are available to guests as a contact person for all matters during the night
• You carry out regular security rounds to ensure that nobody gets lost in the hotel and that everything is quiet and safe

Qualifications

Your personaliry counts more than your CV ...

• You have already gained professional experience in the field and speak fluent English
• You can inspire your colleagues just as much as your guests
• You also know your way around the city and always have a few tips on the scene up your sleeve
• You are a doer and openly admit when you have done something wrong
• You not only bring your skills to the table, but also your character

Additional Information

Whats in it for you...

• Only work 4 days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurant as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more ...