Multilingual Customer Service Specialist

Cross Border Talents; Berlin; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Relocation package

Welcome bonus

Growth opportunities

Job summary

Cross Border Talents is seeking customer service specialists to join international teams based in Greece and Portugal. The role involves handling inquiries via phone, email, and chat, delivering product support, and ensuring high levels of customer satisfaction.

Candidates should have strong English skills and proficiency in an EU language, with EU citizenship or valid work permit for Greece or Portugal. A relocation package is offered.

Qualifications

• Proficient English and another European language from the listed set.
• Excellent communication and problem-solving abilities.
• EU citizenship or valid work permit for Greece or Portugal.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide product support and effective solutions.
• Maintain customer satisfaction and high service quality.

Skills

English

EU language skills

Job description

Locations: Athens & Lisbon
Work Models: Remote Hybrid On-site

We are currently looking for customer service specialists to join international teams based in Greece and Portugal.

If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian you might be a great fit.

What's Offered

• Competitive salary + performance-based bonuses
• Welcome bonus
• Relocation package (flight + initial accommodation)
• International work environment & growth opportunities

Main Responsibilities

• Communicate with customers via phone, email, and chat
• Offer product support and effective solutions
• Maintain customer satisfaction and service quality

Requirements

• Strong level of English + one of the listed European languages
• Good communication and problem-solving skills
• EU citizenship or valid permit to work in Greece or Portugal

Interested? Apply now through the platform.
For more information, you can contact: [e-mail]