- Manage day-to-day operations and upkeep of multiple residential properties across different locations
- Oversee houses, villas, vacation properties, and short-term rental/BnB properties
- Coordinate housekeeping, landscaping, maintenance, repairs, pest control, pool services, utilities, security, and other property services
- Identify maintenance issues proactively and ensure repairs are completed promptly and to a high standard
- Manage and supervise local vendors, contractors, housekeepers, handymen, and other service providers
- Obtain quotations, negotiate vendor pricing, approve work within agreed guidelines, and track expenses
- Conduct regular property inspections and maintain detailed checklists for each location
- Prepare properties before owners, management, family members, or guests arrive
- Coordinate arrivals, departures, cleaning schedules, linen management, supplies, groceries, and other property-specific requirements
- Manage short-term rental operations, including guest readiness, cleaning turnovers, maintenance coordination, and issue resolution
- Maintain inventories of furniture, appliances, equipment, keys, access cards, household supplies, and other property assets
- Track utility bills, maintenance contracts, insurance-related documentation, permits, and recurring services
- Respond quickly to plumbing, electrical, HVAC, security, storm, and property-damage emergencies
- Provide management with regular updates on property condition, maintenance, expenditures, and significant issues
- Develop local vendor networks in each geography
- Maintain confidentiality and discretion regarding management-owned properties and personal matters
Requirements
- Prior experience managing high-end residences, luxury villas, vacation homes, hospitality properties, serviced apartments, Airbnb/short-term rentals, or a multi-property residential portfolio
- Comfortable managing properties in different cities or states
- Strong vendor-management and facilities-management skills
- Highly organized and capable of handling multiple issues simultaneously
- Practical and hands-on; willing to inspect properties personally and resolve operational problems
- Strong communication and reporting skills
- Bilingual English and Spanish strongly preferred
- Comfortable communicating with household staff, contractors, guests, vendors, and senior management
- Able to work independently with limited supervision
- Willing and able to travel frequently between New York, Florida/Tampa, Puerto Rico, and other locations
- Availability to respond to urgent property matters outside normal business hours when necessary
- Valid driver's license and ability to travel domestically
Core Competencies
Demonstrates expertise in managing high-end residential properties, including vendor management, facilities management, and operational problem-solving. Proficient in coordinating multiple property services and maintaining high standards of property upkeep and guest readiness.
Highest-signal resume keywords
- Vendor Management
- Facilities Management
- Property Inspections
- Bilingual English and Spanish
- Operational Problem-Solving
ATS Optimization Keywords
Hard Skills
- Property Management
- Maintenance Coordination
- Budget Tracking
- Inventory Management
- Emergency Response
Soft Skills
- Strong Communication
- Highly Organized
- Ability to Work Independently
Certifications & Qualifications
Industry Keywords
- Luxury Villas
- Short-Term Rentals
- Hospitality Properties
- Multi-Property Portfolio
- Housekeeping Coordination