Bilingual Property Management Assistant(experience with property management is r

Embedded Shishya; Deutschland; Remote; EUR 16.464.000 - 18.317.000; Vollzeit

Zusammenfassung

Embedded Shishya is seeking a property management support specialist to handle tenant inquiries, lease administration, and coordination with vendors in a US-timezone environment.

You will manage leases, renewals, and maintenance communications, using Rentvine and AppFolio among other tools, while maintaining accurate records and delivering timely updates.

Qualifikationen

• Previous experience in property management, real estate administration, or virtual assistance.
• Strong written and verbal English communication skills.
• Excellent organizational and multitasking abilities.
• Ability to manage tenant communications professionally.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office, Google Workspace, and cloud-based software.
• Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar systems.
• Familiarity with property management processes in the United States.

Aufgaben

• Respond to tenant inquiries via phone, text, and email.
• Provide updates regarding maintenance requests, lease matters, and property concerns.
• Prepare and process new lease agreements.
• Manage lease renewals and related documentation.
• Coordinate with vendors for repairs and service requests.
• Update work order statuses in company systems.

Kenntnisse

Property management

Tenant communications

Organizational skills

Multitasking

English proficiency

Microsoft Office

Google Workspace

Tools

Rentvine

AppFolio

Buildium

Propertyware

Microsoft Office

Google Workspace

Jobbeschreibung

• Respond to tenant inquiries via phone, text message, and email.
• Provide updates regarding maintenance requests, lease matters, and property-related concerns.
• Maintain professional and timely communication with tenants.
• Prepare and process new lease agreements.
• Manage lease renewals and lease-related documentation.
• Assist with move-in and move-out coordination.
• Maintain accurate tenant records and lease files.
• Receive and manage maintenance work orders.
• Coordinate with vendors and contractors regarding repairs and service requests.
• Follow up on outstanding maintenance issues and tenant concerns.
• Update work order statuses within company systems.
• Process tenant statements and related documentation.
• Assist with bill payments and administrative property management tasks.
• Maintain organized records and property files.
• Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.
• Perform data entry and record management.
• Assist with reporting and documentation tasks.
• Support the property management team with additional administrative duties as needed.

Hard Requirements:

• Previous experience in property management, real estate administration, or virtual assistance.
• Strong written and verbal English communication skills.
• Excellent organizational and multitasking abilities.
• Ability to manage tenant communications professionally.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office, Google Workspace, and cloud-based software.
• Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar property management systems.
• Bilingual in English and Spanish.
• Experience handling maintenance coordination and lease administration.
• Familiarity with property management processes in the United States.

Schedule:

HOURS/WEEK:

• 40 hours per week
• Monday to Friday
• 9AM - 5PM Pacific Standard Time Zone

Offer and Benefits:

• Weeks 1-6: $5 USD/hour
• Weeks 7-12: $6 USD/hour
• Weeks 13 onwards: $7 USD/hour